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Salesforce Administrator

2 months ago

London, UK, United Kingdom Hays Full time

Role- Salesforce Admin

Permanent role

Hybrid- once a week to London office.


NO SPONSORSHIP is available.


We are seeking a skilled Salesforce Administrator to support our esteemed client's dynamic team. As a Salesforce Admin, you will play a pivotal role in optimizing our client's Salesforce platform to meet their organizational needs. Your responsibilities will include user management, data maintenance, customization, and troubleshooting to ensure smooth operations and maximize productivity for our client.


Key Responsibilities:

  • ADM201 Salesforce Administrator Certified and demonstrable Trailhead achievements.
  • Extensive experience of working in a CRM position that has required a knowledge of CRM policies, process, practices, and system administration.
  • Experience with Service Cloud, Sales Cloud and preferably Pardot.
  • Knowledge, experience and genuine interest in CRM and how it can have a positive impact on business outcomes.
  • Experience of CRM system administration including user support and training, implementing system upgrades, and managing system developments, testing and releases.
  • Experience with data processes/automation, including Flows and Flow Orchestrator.
  • Ability to monitor, interpret and report on data and metrics associated with CRM performance.
  • Experience of building effective internal working relationships across all levels of seniority and functions.
  • Strong collaboration, problem solving and teamwork skills.


Qualifications:


  • Proven experience as a Salesforce Administrator with at least 5 years hands on.
  • Strong understanding of Salesforce platform capabilities and limitations.
  • Proficiency in Salesforce configuration, customization, and data management.
  • Excellent communication and problem-solving skills.
  • Salesforce certifications (e.g., Salesforce Administrator)