Head of Customer Voice and Engagement

Head of Customer ServiceLocation: West MidlandsRole Overview:As the Head of Customer Service, you will work with the Senior Leadership team to elevate the business’ customer performance and reputation. You will lead strategically while providing hands-on operational support, inspiring your team to achieve the highest standards.Key...

Job Title: Product Manager - Voice/UC solutionsLocation: WFH/RemoteSalary: £70-85K (DOE) + bonusRole Overview:A leading IT services provider require the services of Product Manager specialising in Voice based solutions.The Product Manager, will be responsible for defining the services provided to customers, including service design, systems, tools, and...

Job Title: Product Manager - Voice/UC solutionsLocation: WFH/RemoteContract: 3/6 month Outside IR35 - Rate £DOERole Overview:A leading IT services provider require the services of Product Manager specialising in Voice based solutions.The Product Manager, will be responsible for defining the services provided to customers, including service design, systems,...

Job DescriptionIt’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.We are the UK’s leading qualification and professional membership body for vocational accountants. We pride ourselves on providing practical qualifications that meet...

**Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As an Engagement Manager with Konversational, you will be responsible for driving...

Reports to: Brand Director Responsible for: Customer Campaigns Manager, Partnerships Campaigns ManagerSalary: £65-70k dependant on experienceLocation: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and...

Reports to: Brand Director Responsible for: Customer Marketing Manager, Partnerships Marketing ManagerSalary: £65-70k dependant on experienceLocation: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and...

Head of Customer ExperienceSofa Club is the fastest-growing sofa brand in the UK, and our team is expanding! We have an exciting opportunity for a Head of Customer Experience (CX) to join our team.Hybrid Role Office in Hertford (SG13 7GX)About UsAt Sofa Club, we make statements, not sofas. Our objective is to profitably increase sales from £30 million to...

Head of Transport Midlands £60,000 to £70,000 + Bonus Our client has grown from strength to strength, since their inception nearly 50 years ago. They are a multi-award winning, market-leading, manufacturer of construction products who pride themselves on developing top-class products whilst maintaining high-levels of customer satisfaction. Due to the...

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.What does Access offer you? We offer a flexible, hybrid working environment...

Head of Design - Chester - Consumer Goods/ Lifestyle BrandA career defining opportunity! Are you a visionary design leader with a passion for creating impactful, customer-centric communications? Do you thrive in a fast-paced environment where creativity meets commercial strategy? If so, we have an exciting opportunity for you to join this fantastic brand as...

Head of Customer Service | £60k - £75k base | Remote (UK based) Premier Sports have partnered with a cutting edge performance data technology company that are looking for a Head of Customer Service.The Company:An international sport-tech company that uses performance GPS data to enhance and improve athletes training & games, also helping mitigate any...

Lead Infrastructure Engineer (Leeds, Hybrid 2 days per week on-site)Head Resourcing is pleased to be working with one of the UK's leading retail banks, which is at the forefront of transforming its operations through cloud-native technologies. As part of this transformation, the Modern Workplace Platform plays a crucial role in enhancing productivity and...

Role: Head Of Social MediaLocation: RemoteJob Type: PermanentSalary: $200k+Our client are a Tier 1 Blockchain company ranking high in CMC.What You’ll Do:They are seeking a talented Head of Social Media to join their team. The Head of Social Media will play a crucial role in shaping and executing their social media strategy.Key Responsibilities:Social Media...

Reports to: Head of Customer MarketingSalary: £50-55k dependant on experience Location: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and culture. As our name – The School of Life – suggests, we are here...

About The RoleAt Ecotricity, our customers are at the heart of everything we do. Our diverse operations team deliver the excellent customer experience Ecotricity customers come to expect. We’re looking for a talented and experienced Head of Customer Service to join us in Stroud for a minimum of 3 days a week and 2 days at home. You’ll be responsible for...

Head of MarketingDo you have track record of growing brands in a retail environment?Are you an expert storyteller?Are you experienced in growing and managing teams?MacGregor Black is currently partnering with an Innovative Healthcare brand on the search for a Head of Marketing. This is a permanent role, offering hybrid working based in Reading. As the Head...

Reports to: Digital Director Salary: £60-65k dependant on experience Location: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and culture. As our name – The School of Life – suggests, we are here to teach...

We are seeking a Head of Customer Success to lead and evolve our team during a pivotal time for the business. This is an exciting opportunity to transform and advance the team, ensuring it is best in class and fit for purpose for the coming years.This is an 8 month FTC due to start September/October. Key Responsibilities:Team Management:Lead and manage a...

Reports to: Head of Customer MarketingSalary: £50-55k dependant on experienceLocation: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and culture. As our name – The School of Life – suggests, we are here...