Head of Customer Service

About The RoleAt Ecotricity, our customers are at the heart of everything we do. Our diverse operations team deliver the excellent customer experience Ecotricity customers come to expect. We’re looking for a talented and experienced Head of Customer Service to join us in Stroud for a minimum of 3 days a week and 2 days at home. You’ll be responsible for...

Head of Customer ServiceLocation: West MidlandsRole Overview:As the Head of Customer Service, you will work with the Senior Leadership team to elevate the business’ customer performance and reputation. You will lead strategically while providing hands-on operational support, inspiring your team to achieve the highest standards.Key...

**Head of Customer Service – Bedford – Market Leading Company**We are currently recruiting for a market leading business as a Head of Customer Service within their head office in Bedford. We are looking for someone who has experience managing transformation and wants to make a difference in a big business.Role:You will be responsible for -Oversee and...

Reports to: Brand Director Responsible for: Customer Campaigns Manager, Partnerships Campaigns ManagerSalary: £65-70k dependant on experienceLocation: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and...

Reports to: Brand Director Responsible for: Customer Marketing Manager, Partnerships Marketing ManagerSalary: £65-70k dependant on experienceLocation: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and...

Head of Customer ExperienceSofa Club is the fastest-growing sofa brand in the UK, and our team is expanding! We have an exciting opportunity for a Head of Customer Experience (CX) to join our team.Hybrid Role Office in Hertford (SG13 7GX)About UsAt Sofa Club, we make statements, not sofas. Our objective is to profitably increase sales from £30 million to...

Head of Operations (UK & Ireland)Locations: RemoteSalary: £100,000 p.a. basic salary depending on experience and location + 20% performance-related bonus + pension + potential opportunity to invest.Job type: Full-time, permanent Latham and Bond HR are currently looking for a Head of Operations for a leading organisation in the pest control industry. This...

Location: London (2-3 days in the office)Role: Head of Customer Delivery Sector: AI/ CleantechSalary: £80-90k + optionsWe're working with an amazing mission-driven start-up that's making the world a greener and cleaner place by leveraging AI to improve recycling efficiency. The company is growing at a rapid pace and is looking for a Customer Service...

We seek a highly motivated, experienced, and passionate individual to join our esteemed Family Distillery as a Customer Experience Assistant.Prior experience in customer service is mandatory. Experience within the beverage industry would be a significant advantage.Key responsibilities include:- Handling all direct-to-consumer inquiries promptly and...

Reports to: Head of Customer MarketingSalary: £50-55k dependant on experience Location: London WC1 (hybrid)We are a passionate group of people on a mission to bring about healing, growth, calm and self-understanding. We derive our ideas from psychology, psychotherapy, philosophy, art and culture. As our name – The School of Life – suggests, we are here...

Job Opportunity: Head of Customer Experience. We are excited to announce a unique opportunity to join our rapidly growing women’s jewellery brand, D. Louise. We're a fast-growing startup, hungry for success, and ready to disrupt. Last year, we took on investment from the former CEO of Gymshark, Steve Hewitt, and we continue to work closely with him and...

We are seeking a Head of Customer Success to lead and evolve our team during a pivotal time for the business. This is an exciting opportunity to transform and advance the team, ensuring it is best in class and fit for purpose for the coming years.This is an 8 month FTC due to start September/October. Key Responsibilities:Team Management:Lead and manage a...

Head of People Services - Charity - London with Hybrid working - £54,000 This is an exciting opportunity for a Head of HR to join The Passage, an inspirational charity providing a wide range of vital services that help to prevent and end homelessness for good. Reporting into the Chief Operating Officer you will be responsible for the delivery and...

Due to continued growth we are seeking to appoint a Customer Service Team Leader to join a leading PLC listed manufacturing organisation in the Stoke on Trent area. The company have a long-standing reputation for providing quality products and high levels of customer care, in which people and service are at the core of their operations. As a business, they...

Head of HR - Charity - London with Hybrid working - £54,000 This is an exciting opportunity for a Head of HR to join an inspirational charity transforming the lives of people in London. Reporting into the Chief Operating Officer you will be responsible for the delivery and development of effective People Services programmes, processes and policies. Your...

Head of Authentication ServicesAre you ready to lead a critical function in one of the world's largest financial groups? A fast-growing financial services firm is seeking a Head of Authentication Services to lead its Identity and Access Management (IAM) team. This role offers a dynamic, hands-on opportunity to drive strategy, mentor a skilled team, and...

Lead Infrastructure Engineer (Leeds, Hybrid 2 days per week on-site)Head Resourcing is pleased to be working with one of the UK's leading retail banks, which is at the forefront of transforming its operations through cloud-native technologies. As part of this transformation, the Modern Workplace Platform plays a crucial role in enhancing productivity and...

Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutionsEnterprise clients are already entrusting these guys with their business! – It’s a great productStart-up flipping into scale-up mode!The opportunity:As Head of Customer Success, you will join the business...

Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutionsEnterprise clients are already entrusting these guys with their business! – It’s a great productStart-up flipping into scale-up mode!The opportunity:As Head of Customer Success, you will join the business...

We are currently working in partnership with a Housing Association who are proud to support the local community and embrace their diversity and are looking to appoint a Head of Property Services.This will be a full-time position based in Bedfordshire, with four days a week in the office. The salary on offer is £60,000 per annum. The ideal candidate will...