Customer Service Assistant

3 months ago


UK, UK, United Kingdom Isle of Barra Distillers Ltd Full time

We seek a highly motivated, experienced, and passionate individual to join our esteemed Family Distillery as a Customer Experience Assistant.


Prior experience in customer service is mandatory. Experience within the beverage industry would be a significant advantage.


Key responsibilities include:


- Handling all direct-to-consumer inquiries promptly and efficiently.

- Processing mail orders, tracking shipments, and managing customer calls professionally.

- Engaging with customers on social media platforms, ensuring exceptional customer care.

- Managing multiple work email accounts and responding to diverse inquiries.


Three years of experience in the customer service industry are essential.


We offer flexible working hours and are a living wage employer.



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