Head of Customer Success

Head of Customer Successup to £50k +10% bonus permanent Hybrid Are you a dynamic leader with a passion for ensuring client success? We’re looking for an experienced Head of Customer Success to spearhead the next phase of growth for a fast-paced, innovative tech company in the meetings and events space. In this role, you’ll take ownership of client...

Head of Global Customer Success (Mat Cover)Company:Series-A funded scale-up RegTech business, in growth mode!Recognised and partnered with leading global financial institutions!Helping FI’s make historically complicated processes, super simple and save them a lot of time!The opportunity:Initially a Maternity cover role (6 months), but with definite scope...

TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for handful of years, we've grown to more than 3 million community members and our growth isn't slowing down! About the RoleWe are...

Our client offers the best-in-class and most advanced advertising technology and content solutions. Due expansion, they’re recruiting a Customer Success Manager to be based from their office in Manchester, where there is a hybrid working policy in place. The role will pay up to £45,000.As a Customer Success Manager, you'll be the trusted advisor to...

What you will doAs a Customer Success Executive, you are a key and integral part of the GoReport Customer Success team. Your role is to ensure our customers are successful in achieving their desired outcomes when adopting the GoReport solution. To achieve this, you will be responsible for;Technical Advising & Delivery of Bespoke ImplementationsScoping and...

The Company Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the...

Create relationships with some of the biggest names in the insurance industry.Positive, inclusive and collaborative working culture. Excellent benefits package. Customer Success Manager - WorcesterThe Company: Market leading business that provided software products specifically to the insurance industry. The client prides themselves in providing a positive,...

Role Overview: As a Customer Success Manager, you will play a crucial role in onboarding new clients and managing existing accounts. You will be the primary point of contact for customers, guiding them through their setup, ensuring they understand how to maximize the value of Paper Run's platform, and helping them achieve measurable marketing success.Key...

Company Overvieweflow Global is a leading provider of Regtech cloud solutions to Investment firms. Built on 20 years of continuous innovation, our unique SAAS platform provides clients with the reporting tools they need to ensure regulatory compliance.Following a successful funding round, we are expanding globally with the vision to become the #1 partner for...

We’re working with one of our most exciting MarTech clients to recruit a Customer Success Manager who will partner with enterprise businesses, guiding them through the adoption and scaling of our client’s GenAI adtech platform. Your mission will be to educate clients regarding the value of GenAI, demonstrating how it can be integrated into workflows and...

We are excited to be working with a VC-backed HRTech scale-up looking to hire an exceptional Customer Success Manager into their London headquarters, to own their existing mid-market & enterprise client relationships.Funded by high-profile backers, they continue to invest heavily in their teams in 2024 following their Series B fundraise in 2023, and see now...

About Crownpeak At Crownpeak, we provide a cutting-edge, composable Digital Experience Platform (DXP) that helps global enterprise and retail organizations enhance their digital presence and drive growth. Our platform enables the rapid creation of tailored digital experiences through the combination and orchestration of best-in-class content marketing tools,...

At Grid Edge, we see diversity and inclusivity as a priority and we are always looking for individuals who bring something different to the team. Even if you think you don’t meet all the requirements, please don’t be put off from applying. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving...

Our renowned payments infrastructure client is searching for a Customer Success Manager to join their growing team in London. Their market-leading solution enables payment providers to launch their own Pay-By-Bank as a core payment method and facilitate further growth for their customers. They have a great product and brand; as such, are on a strong growth...

*PLEASE NOTE THAT ALL JOBS ADVERTISED BY THE HUB ARE ON BEHALF OF PARTNERS, CLIENTS AND 3RD PARTIES AND APPLICATIONS AND RESPONSES ARE MANAGED BY THEM*The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer...

Industry-leading player in the data platform space is searching for a Customer Success Manager to join their team in London.The successful candidate will be responsible for developing relationships with each customer to ensure value is delivered to identify expansion opportunities and will own subscription renewals. As the platform is used across many...

Director of Customer SuccessLocation – London, UKOffice presence required 2x per week Company:Want to work with one of the hottest vendors in the AI and Security space?Working and investing in all the latest tech, such as AI, they provide the best security in the market to meet client's needs. Strong revenue and rapid growth over the last 12 months...

Strategic Customer Success ManagerLocation: hybrid role (regular visits to London or Exeter office)Salary: up to £75kAs a Strategic Customer Success Manager, you will manage a portfolio of enterprise customers, driving business value from onboarding through to renewal. You will be hands-on managing the day-to-day account to optimise adoption, alongside...

Flex Legal's Client Success team focuses on delivering exceptional, responsive customer service, supporting Flex’s client engagement and retention. As a key player in our customer success journey, you will be responsible for managing and nurturing client relationships across your designated segment. Your goal will be to ensure that our clients achieve...

Vodori is in search of a dynamic, results-driven, and passionate Customer Success Manager (CSM) to join our team! The ideal candidate has a proven track record of building lasting relationships with customers, ensuring they achieve their desired outcomes while maximizing the value of the solutions they have purchased. You thrive in a fast-paced environment...