Head of Customer Success

Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutionsEnterprise clients are already entrusting these guys with their business! – It’s a great productStart-up flipping into scale-up mode!The opportunity:As Head of Customer Success, you will join the business...

Customer Success ManagerAbout the RoleJoin a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success.Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...

Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefitsOur client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be to...

Head of Project Delivery required for rapid-growth UK FinTech business.Company:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutions and major blue-chip merchantsEnterprise clients are already entrusting these guys with their business! – It’s a great...

UK founded Series A DevOps SaaS | Customer Success Manager | Fully Remote | Must have experience with developer tools and softwareWe’re excited to be partnering with a Series A DevOps platform that’s on an incredible growth journey. They’ve raised over $30M in funding and have more than doubled in size over the past year. They are a UK founded SaaS...

About UsOur mission is to save lives by redefining exceptional human performance and unlocking every individual’s full potential. Our vision is to transform the way people are trained by unlocking the untapped resource of human performance data in simulation and training.We envision a future where simulation is within arms reach of anyone who needs it, and...

What you will doAs a Customer Success Executive, you are a key and integral part of the GoReport Customer Success team. Your role is to ensure our customers are successful in achieving their desired outcomes when adopting the GoReport solution. To achieve this, you will be responsible for;Technical Advising & Delivery of Bespoke ImplementationsScoping and...

The Company Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the...

Create relationships with some of the biggest names in the insurance industry.Positive, inclusive and collaborative working culture. Excellent benefits package. Customer Success Manager - WorcesterThe Company: Market leading business that provided software products specifically to the insurance industry. The client prides themselves in providing a positive,...

Provision Point - Customer Success ManagerThe ValueAt ProvisionPoint, we believe in career paths with no ceiling. As a part of our new and quickly evolving sales team, you will have the opportunity to grow and develop the team alongside your own career. If you have an entrepreneurial spirit and excel when carving out your own path, this is the role for you!...

Company Overvieweflow Global is a leading provider of Regtech cloud solutions to Investment firms. Built on 20 years of continuous innovation, our unique SAAS platform provides clients with the reporting tools they need to ensure regulatory compliance.Following a successful funding round, we are expanding globally with the vision to become the #1 partner for...

We’re working with one of our most exciting MarTech clients to recruit a Customer Success Manager who will partner with enterprise businesses, guiding them through the adoption and scaling of our client’s GenAI adtech platform. Your mission will be to educate clients regarding the value of GenAI, demonstrating how it can be integrated into workflows and...

We are looking for a dedicated and organised Part-Time Customer Success Coordinator to join our team. This role is integral to the success of our sales operations, ensuring smooth management of our customer relationships, vehicle finance processing, and in-life contract management. You will be the main liaison between our customers, procurement partners, and...

We are excited to be working with a VC-backed HRTech scale-up looking to hire an exceptional Customer Success Manager into their London headquarters, to own their existing mid-market & enterprise client relationships.Funded by high-profile backers, they continue to invest heavily in their teams in 2024 following their Series B fundraise in 2023, and see now...

Company DescriptioniVvy is a SaaS technology provider disrupting the MICE industry by delivering Event Management, Venue Management, and Distribution Solutions to the meetings, and events industry.Role DescriptionThis is a full-time remote role at iVvy. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer...

Start Date: January 2025Job Description We are looking for a Senior CS Manager reporting to the Head of Operations to help facilitate the smooth day-to-day running of the client facing side of the business. This role can be remote, based anywhere in the EU or UK, with regular travel to our office at “The Needle” building in central Sofia, with a...

CloudZone is a comprehensive multi-cloud provider and is an AWS, Google Cloud & Azure Premier Partner, operating on a global scale with operations in Israel, UK, Ireland, and northern Europe.We offer our customers a one-stop-shop for all their cloud needs including Cloud Migration/Modernization, DevOps, Data Solutions, Security, custom developments, and...

Company Insight:Privately owned Marketing Technology platform operating globally.Built by industry leaders for industry leaders!We’ve placed multiple people into this great business! They’re a great bunch!Great sales growth, which is why they need another CSM!The Solution:With a range of marketing automation and insight tools, the solution helps...

Junior/ Client Success Manager | East London | HybridJoin a lovely Client Success Team and be the bridge between product innovation and customer satisfaction! Key Responsibilities:Build strong relationships with clients, ensure their goals are met, and foster long-term loyalty.Provide excellent support and training (online and in-person), onboarding new...

We are looking for a dynamic and strategic senior leader to join us as the Head of Customer Outcomes to help shape and enhance our customer journey across the insurance portfolio.The Role:As the Head of Customer Outcomes, you will lead the strategy and execution to improve customer experiences and drive positive business results across the insurance...