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Director of Sales

4 months ago

London, UK, United Kingdom Andaz London Liverpool Street Full time

Director of Sales & Marketing

Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.


Some of the benefits you will enjoy as the Director of Sales & Marketing at Andaz London Liverpool Street, part of Hyatt Hotels

  • Leadership package including bonus and private healthcare
  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • 33 days holiday per year including Bank Holidays
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
  • Business attire laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide


As the Director of Sales & Marketing in the Executive Committee, your role will involve overseeing the smooth and efficient operation of all Sales & Marketing activities across the property, ensuring that each department adheres to the standards established for both the brand as a whole and Andaz in particular.


Main duties:

  • You will set, monitor and review the hotels Group, Events and Sales strategies.
  • Monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure that the hotel’s marketing and sales remain competitive and cutting edge.
  • Using market intelligence reports and working with third parties, identifying opportunities within your market segment, assessing the potential for new business.
  • Conduct and support Sales Managers with site visits, offsite client meetings and presentations, fam trips and networking events
  • Stay up to date with market trends and competitor activity to identify business leads and ensure contribution to the overall hotel sales strategy
  • Work with Hyatt Colleagues globally to support and maximise opportunities locally and for other Hyatt hotels worldwide.
  • Ensure all Sales systems and bookings are kept up to date and maintained in line with company standards.
  • Leading, developing and coaching a growing team
  • Preparing the Annual Business Plan for Sales & Marketing through a structured and strategic approach, involving and guiding the Heads of Departments and other stakeholders
  • Strategically analysing business performance to facilitate accurate and meaningful forecasting


About you

You will have previous experience as Director of Sales & Marketing and a relevant background in a similar role in the five-star market. Excellent communication and leadership skills are essential. Current or previous London market experience is strongly preferred.


About Hyatt

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company


Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.


Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.


Next steps: Apply today for the Director of Sales & Marketing role and start your journey with Andaz London Liverpool Street