Guest Services Advisor

About the RoleWe are currently seeking a skilled and friendly Guest Services Advisor to join our team at Butlin's. This exciting role involves delivering exceptional service to our guests, ensuring they have an unforgettable holiday experience with us.As a key member of our Guest Services team, you will be responsible for handling telephone-based queries,...

About Butlin'sWe're a family-friendly resort that offers something for everyone, from action-packed family breaks to adult-only Big Weekenders. Our team is passionate about creating a fun and exciting environment that makes every guest feel welcome and valued.

The Perfect CandidateWe're looking for someone who is a natural people person, with excellent communication and problem-solving skills. You should be confident, enthusiastic, and have a genuine desire to deliver an outstanding customer experience.You'll need to be flexible with regards to working hours, as we operate 7 days a week. A full driving licence is...

About the PositionWe are seeking a highly skilled and organized Guest Services Advisor to join our team at Butlin's. As a key member of our Guest Services department, you will play a vital role in ensuring our guests have an exceptional holiday experience.Responsibilities will include handling telephone inquiries, offering expert advice on our resort...

About the JobWe're looking for a highly motivated and organized Guest Services Advisor to join our dynamic team at Butlin's. As a key member of our Guest Services department, you will play a vital role in ensuring our guests have an exceptional holiday experience.Your primary responsibilities will include handling telephone inquiries, offering expert advice...

Facilities Plumber Shift Manager - MineheadDescriptionAs the Plumber Shift Manager, you'll be responsible for ensuring we comply with all aspects of current regulatory and legislation requirements. To do so, you will coordinate routine technical inspections, maintenance and requires to all aspects of plumbing and wet heating on resort. You will oversee...

Fairground Shift Manager - MineheadDescription We are looking for a Shift Manager to join our Fairground Team. The Shift Manager within our traditional Fairground will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the...

Lifeguard NPLQ Qualified - MineheadDescription About the Role Our lifeguards are on hand to ensure our guests are having a great time as well as keeping safe in the pool and on the flumes in our Splash Waterworld! Our guests safety is our biggest priority so this role requires superb attention to detail whilst also interacting with our guests and providing...

Security Team Member - MineheadDescriptionAbout the Role As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is...

Security Team Member (SIA License) - MineheadDescriptionAbout the Role As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good...

Facilities Senior Manager - MineheadDescription About the Role As part of the Resorts leadership team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering all facilities at the resort including all entertainment venues, pools,...

About the OpportunityWe are seeking an experienced Head of Facilities or Senior Facilities Manager to join our team as Resort Operations Director. As a key member of our leadership team, you will be responsible for managing internal teams and external service providers to ensure high-quality delivery of planned and reactive works.This is an exciting...

Career Opportunities in HospitalityBrewers Fayre in Minehead invites applications from motivated and skilled Apprentice Culinary Professionals to join their team. As a valued member of the kitchen staff, you will contribute to delivering exceptional dining experiences for our guests.About the Position:Develop and refine your culinary skills through hands-on...

Bridgwater & Taunton College Trust is dedicated to providing a rich and varied education for all our students. We aim to foster a supportive learning environment that encourages academic excellence and personal growth. As a Part-Time Education Advisor, you will play a vital role in helping us achieve this goal.This part-time role involves providing careers...

About Butlin'sWe're a fun-loving company that's all about delivering an Altogether More Entertaining and Fun Break to our guests. Our three mighty values - Create Smiles, Get Stuck In, and Cares For Each Other - guide everything we do, from our resort operations to our employee engagement initiatives.At Butlin's, we believe in creating memories that last a...

Role OverviewA fantastic opportunity to deliver exceptional service to guests at Butlin's.Main Responsibilities:Responding to Guest Inquiries: Handle guest queries and resolve issues in a timely and professional manner.Providing Information: Accurately inform guests about our services and facilities.Issue Escalation: Refer complex issues to senior colleagues...

About the RoleAs a key member of our team, you will be responsible for delivering an exceptional holiday experience to our guests. This involves providing assistance and advice on our product offerings, as well as helping to resolve any issues that may arise during their stay.We are looking for someone with excellent communication skills, who is able to work...

Nursery Manager - MineheadDescription About the RoleWe're seeking an experienced Nursery Manager to lead our onsite nursery, providing a nurturing and high-quality childcare environment for the children of our Butlin's Team Members. In this exciting role, you'll oversee all aspects of the nursery's operations, ensuring the highest standards...

The Role of Customer Delight SpecialistIn this role, you'll be part of our dedicated Guest Services team, working behind the scenes to ensure that every guest has an amazing experience. You'll be responsible for delivering exceptional customer service, resolving issues promptly, and making sure that every guest leaves feeling happy and satisfied.About the...

Delivering Exceptional ServiceWe are seeking a dedicated individual to join our team as a Holiday Support Specialist. As a key member of our customer-facing team, you will play a vital role in ensuring that our guests receive an exceptional experience throughout their holiday.Main Responsibilities:Telephone-Based Support: Respond to guest inquiries and...