![eCapital Commercial Finance UK](https://media.trabajo.org/img/noimg.jpg)
Relationship Manager
4 weeks ago
Interested in becoming a valued member of our Operations team here in Reading within one of the fastest growing companies in the Invoice finance sector? If so, read on to find out more
Our story
eCapital has been on a mission to change the way small to medium-sized businesses access the funding they need to reach their goals. We know that to survive and thrive, businesses need financial flexibility to quickly respond to challenges and take advantage of opportunities, all in real time. Companies today need innovation guided by experience to unlock the potential of their assets to give better, faster access to the capital they require.
You will be joining at a very exciting time, after years of exponential growth. Since our launch in 2001 we have grown to 180 employees in the UK and approx. 700 employees across the eCapital group with offices in US, Canada as well as the UK.
The role
To proactively manage the client relationship across a mixed portfolio of funding lines. Seek opportunities and determine effective strategies to manage the risk; prolonging the life of the clients facility.
Main Duties
- To lead and engage a team to deliver an excellent operational service to the Clients within their own allocated portfolios and to set targets to achieve this objective.
- Undertake monthly portfolio reviews with your Client Manager ensuring a “deep dive” approach in reviewing client performance in conjunction to Risk.
- Drive your team’s performance (with Line Management of Client Manager) as per the Company and individual targets outlined to you as part of your continued development plan and 1:1 meeting.
- Client Visits and Onboarding Meetings
- Drive Take On Process in collaboration with Sales team and Client Manager.
- On-boarding meetings prior to pay out and ensure all pre-commencement conditions are completed in advance of first payment.
- Where required, be able to review and analyse all data; including but not limited to, all book debt documentation, client or debtor contracts, financial information, including management accounts and Cashflows to make a determination on the risk levels associated with the client.
- Client Complaints – Proactive management of client complaints ensuring they are escalated through appropriate channels or where applicable as per UK Finance complaint policy.
- Funding & Fee Negotiations – Client retention is at the heart of portfolio management. You are to maintain a strong and empathic relationship with all clients. You are to generate a knowledgeable understanding of their funding requirements and where applicable secure their commitment to e-Capital CF by successfully negotiating fees or funding limits. You will be required to have a thorough understanding of eCapital CF client legal documentation
- If required you will be expected to cover your Client Manager in the event of absences in relation to managing client payment requests/uploading of invoices/raising appropriate paperwork for HI and Overpayments.
- Have a knowledgeable, careful, and intuitive risk expertise approach in which to identify and maintain considered and appropriate risk recoveries or exit strategies for each client on behalf of eCapital CF.
Why join us?
Join one of the fastest growing companies in the Invoice Finance Industry
Listed in the Inc. 5000 fastest growing private companies
♂️Friendly and welcoming team with various social events throughout the year
Career development and option of obtaining professionally recognised qualifications from UK Finance
️Starting on 25 days holiday, service related additional leave and “feel good days”
Competitive pension, death in service benefits and annual bonus scheme
❤️Private healthcare with GP service, optical, dental and wellbeing support
Voted great place to work by the Secured Lender 2022
Unit Incentive programme (subject to eligibility)
Enhanced Maternity and Paternity Scheme (subject to eligibility)
To be considered you will need to demonstrate the following:
- Previous experience within the Invoice Finance/discounting Industry - essential
- Previous experience working in credit control - essential
- Previous experience with mentoring and managing credit controllers would be preferred
- Although not essential, English and Maths at grade A-C/9-4 would be preferred
- Commercially driven, customer centric with practical and intuitive risk awareness
- Ability to undertake numerical analysis and financial interpretation
Desired attributes and behaviours:
- Ability to build rapport swiftly
- Good written and verbal communication skills
- Good listening and problem solving skills
- Attention to detail
- Ability to manage time effectively
- Negotiation skills
- Creative thinking
Additional information:
Full driving licence is required
Our hybrid policy is 4 days a week in the office, 1 day from home
Equity, Diversity, and Inclusion
We are an equal opportunities employer and care about creating working environments and cultures where every individual can feel safe, a sense of belonging and is empowered to achieve their full potential.
We are proud of our collaborative and diverse teams, working together across a mix of different nationalities, ages, accents, race, culture, religion, visible and invisible disabilities, neurodiversity, sexual orientation, gender identity, physical appearance, political opinion, those with caring responsibilities as well as coming from a variety of different socio-economic circumstances and other different personal characteristics and experiences. If you require any reasonable adjustments throughout the recruitment process, please let us know.
-
Platform Relationship Manager
1 month ago
UK, UK, United Kingdom mbf Full timePlatform Relationship Manager - North East (Field Based) - around £55,000 plus Bonus and BenefitsA leading investment management firm is currently seeking a talented Platform Relationship Manager to join their team in the North-East of England. This is an exciting opportunity to work with a highly renowned organisation in the investment management sector.As...
-
Platform Relationship Manager
3 weeks ago
UK, UK, United Kingdom mbf. Full timeA leading investment management firm is currently seeking a talented Platform Relationship Manager to join their London office. This is an exciting opportunity to work with a highly renowned organisation in the investment management sector.As a Platform Relationship Manager, you will play a vital role in supporting Wealth Managers and Advisers by ensuring...
-
University Relationship Manager
4 weeks ago
UK, UK, United Kingdom Exxeella Education Group Full timeJob Title: University Relationship Manager - UKLocation: Remote (Based in the UK)Contract Duration: 6 months (with potential for extension to a permanent position)Overview:We are seeking a highly skilled University Relationship Manager to develop and manage our relationships with universities in the UK. This remote position requires an experienced...
-
Senior Relationship Manager
1 month ago
UK, UK, United Kingdom Vallum Associates Full timeVallum Associates offers recruitment services to our clients across a number of sectors: Energy & Utilities: working across regulated utility (Power / Gas and Water). From retail supply, commodity trading to sustainability, our reach is extensive.Financial Services: Change, transformation and growth; providing mid to senior level IT and change management...
-
Platform Relationship Manager
5 days ago
UK, UK, United Kingdom Jigsaw Financial Full timeCompany DescriptionMy client is a global investment manager founded in 2002. More than 400 talented people manage over £20 billion for a range of clients, including individuals and families, financial advisers, corporates, charities and trustees. The purpose of the role is to provide support to client's using the platform. Our goal is to increase the...
-
Client Relationship Manager
2 weeks ago
UK, UK, United Kingdom Blue Legal Part timeA leading national law firm is seeking a Client Relationship Manager to join their UK team, based from one of their UK offices. The role holder will be responsible for managing a portfolio of key client accounts as part of the firm’s client care programme, working closely with client facing teams to set and achieve objectives. This includes establishing...
-
Supplier Relationship Manager
2 weeks ago
UK, UK, United Kingdom Talent Drive | B Corp™ Full timeSupplier Relationship Manager - IT | £45,000 to £55,000 + 8% bonus + 12% pension + Healthcare + many more | Bournemouth based - 2 days in the office | Leading brand in the Insurance sectorAn amazing, brand new role working for a leading Insurer on the South Coast who have built a class procurement and SRM function in line with the companies success and...
-
Client Relationship Manager
3 weeks ago
UK, UK, United Kingdom Excel Winner Full timeJob Title: Client Relationship Manager (Real Estate)Location: Nine Elms, SW LondonDepartment: Estate ManagementEmployment Type: PermanentSalary: Competitive Market Rate PackageHours: 9:00 – 18:00 Monday – FridayAbout Us:Established in 2017, Excel Winner is leading the Thames City project in Nine Elms, part of Europe's largest regeneration initiative....
-
Senior Relationship Manager
2 months ago
UK, UK, United Kingdom Consult Full timeAs Senior Relationship Manager, you will be responsible for managing a segment of key accounts, building and maintaining long-term relationships, maximising revenue opportunities, and ultimately retaining business.You will be the main point of contact for day-to-day operational delivery and will seek to inspire and encourage continued growth.You will report...
-
Relationship Manager, CWIEME
4 weeks ago
UK, UK, United Kingdom Hyve Group Full timeABOUT HYVEWe believe that when people come together, powerful things happen. Hyve Group connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes. Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive...
-
Relationship Director
5 days ago
UK, UK, United Kingdom Carr Lyons Search & Selection Full timeWe are seeking a highly motivated and experienced Real Estate Relationship Manager to join our International Bank's dynamic team. You will manage and grow a portfolio of clients within the Real Estate Investment Trusts (REITs) sector, ensuring the delivery of bespoke financial solutions, managing relationships at senior levels, and contributing to the...
-
Client Relationship Manager
4 weeks ago
UK, UK, United Kingdom Moston Full timeWhat will you deliver?Manage the client service delivery, ensuring all available resources work in a collaborative manner.Accountable for the financial performance of the contract working with the Account Director and Financial Business Partner to achieve our financial targets set for the contract.Develop meaningful and sustainable relationships with all...
-
Banking Relationship Manager
2 months ago
UK, UK, United Kingdom FinTop Consulting Full timeAbout the role:As our Banking Relationship Manager, your main responsibility will be to establish and enhance strategic partnerships with banks and electronic money institutions (EMIs) globally. This role is crucial in expanding our global treasury presence. Your outstanding networking skills and in-depth understanding of financial markets and products will...
-
Client Relationship Manager
2 weeks ago
UK, UK, United Kingdom The Recruitment Fix Full timeUp to £40k + Exc BenefitsLearning Management SectorExcellent career opportunityEstablished & growing companyOur client specialises in implementing e-enabled systems that help organisations improve the way they manage their staff. Specifically, they focus on talent management processes including performance management, learning management and eLearning. They...
-
Relationship Manager
1 month ago
West Midlands, UK, UK, United Kingdom Saffron Building Society Full timeMidlands/Central England LocationRemote Working - Company CarAre you an expert in development finance with a talent for managing effective client and broker relationships? Saffron Building Society is looking for a Relationship Manager to oversee and drive success of development finance and self-build projects and build strong relationships. If you thrive on...
-
White Label Partnership Relationship Manager
7 days ago
UK, UK, United Kingdom CRS Full timeAbout the RoleOur client offers a market leading white label SIPP Pension Platform to Banks, Investment Management & Fintech firms. Utilising a white labelled platform which is maket leading allows speef, effeciency and reduced risk making it a top choice for Flagship Names & Blue chip clients After being acquired by a large bank & huge investment round,...
-
Institutional Relationship Manager
4 weeks ago
London, UK, UK, United Kingdom MW Recruitment Limited Full timeAn independent investment manager is currently seeking a proactive and client-oriented Institutional Relationship Manager, this client-facing role focuses on maintaining and expanding the global client base, particularly among institutional clients in the UK, Europe, and APAC such as pension funds, endowments, foundations, and sub-advised fund...
-
Institutional Relationship Manager
2 months ago
London, UK, UK, United Kingdom MW Recruitment Limited Full timeAn independent investment manager is currently seeking a proactive and client-oriented Institutional Relationship Manager, this client-facing role focuses on maintaining and expanding the global client base, particularly among institutional clients in the UK, Europe, and APAC such as pension funds, endowments, foundations, and sub-advised fund...
-
Relationship Manager
5 days ago
UK, UK, United Kingdom CRS Full timeAbout the RoleOur client offers a market leading white label SIPP Pension Platform to Banks, Investment Management & Fintech firms. Utilising a white labelled platform which is maket leading allows speef, effeciency and reduced risk making it a top choice for Flagship Names & Blue chip clientsAfter being acquired by a large bank & huge investment round, they...
-
IT Relationship Manager – FMCG – City of London
2 weeks ago
UK, UK, United Kingdom Crimson Full timeIT Relationship Manager – FMCG – City of LondonOnsite 3 days per week – Hybrid workingSalary up-to £55,000 – 20% Bonus Scheme + BenefitsIT Business Relationship Manager for a leading client based in City of London. My client is currently seeking an IT Business Relationship Managerto come on board to oversees and coordinates business-driven projects...