Account Director

4 weeks ago

London, UK, United Kingdom Spider Full time

About the role

We have a fantastic opportunity for an Account Director to join our rapidly expanding Consumer PR Team. The role is fast paced and varied and would suit an individual who is ambitious and looking for an exciting challenge.

For this role, we are looking for an individual who wants to work with a diverse and exciting portfolio of clients. You will have the opportunity to work on a wide mix of consumer briefs, with lifestyle clients including health, travel and food and drink.

The successful candidate will not only manage several existing accounts but to be a crucial player in our new business efforts as we continue to grow the team. The successful candidate will work across a range of clients. This position will offer lots of room for growth and development.

We are looking for someone with exceptional and proven experience with lifestyle clients, at least 6 years plus at running campaigns and accounts at a senior level and bringing in new business, someone who can hit the ground running – leading accounts, managing a team and juniors, and contributing to new business.

As the PR Account Director at Spider, you will be the main senior contact for clients on a day-to-day basis, overseeing and managing all campaigns from creative brief to implementation and delivery. You will report directly into one of the Spider Associate Directors or Directors.

You will be responsible for ensuring the campaign objectives are delivered and that service level agreements are met and must be able to balance commercial and strategic thinking with a creative nature, able to come up with ideas that will get national coverage for a range of clients.

The PR Account Director will direct and lead PR projects, manage a team and be able to work hand in hand with the digital team to ensure campaigns are fully integrated. You will be adept at relationship building, be it with media or key industry spokespeople. As senior member of the business you will be instrumental in new business, from outreach to writing pitches and presenting and at growing existing accounts.

Key areas of responsibility:

  • Managing a portfolio of accounts within the consumer sphere on a day-to-day basis – this includes being a key contact for clients and managing your Spider team
  • Overseeing media strategy and account development – including growing existing accounts
  • Be a senior point of contact for media relationships, leveraging developed relationships to secure client coverage and managing contacts with key commentators, industry spokespeople and sector influencers
  • Achieving exceptional outcomes for current clients and managing an extended portfolio ensuring consistency of service is delivered in line with company policy
  • Offering crisis management and counsel to clients and extending networking opportunities
  • Overseeing provision of account resources
  • Providing support for agency growth and development of new business pipeline
  • Championing the agency values and brand
  • Formulating business strategy in conjunction with other directors
  • Reporting into the senior Spider team, and providing high level data analysis
  • Providing career counsel, professional development support, monitoring and performance reviews for junior members of the team
  • Identifying training needs where required


Skills we require:   

  • Leadership and management skills within a PR environment
  • Talent development expertise
  • Senior experience within a PR agency
  • Business development abilities with track record of success
  • Experienced at winning new clients and pitching for business
  • Keen networker and adept at building relationships with key influencers and industry spokespeople
  • Proven ability to present complex industry information to target audiences
  • Expertise at handling a range of media to place products, grow brands or pitch for new customers
  • Excellent project management skills with strong organisational and planning skills
  • Exceptional written, verbal and presentation skills
  • Ability to analyse complex data and interpret it for a range of audiences
  • Outstanding interpersonal skills
  • Strong negotiation and delegation skills
  • Business acumen with the ability to communicate across departments and represent PR at a senior level within the business

If this sounds like you, we’d love to hear from you.

Our package and benefits

  • We offer a very competitive salary
  • 26 days’ holiday per annum
  • Company pension scheme
  • Private health insurance after 2 years
  • 4.30 finish every Friday
  • Training and development programmes to support your development
  • Access to CharlieHR Perks which has a range of benefits, discounts and deals, exclusive discounts, and rewards at over 30,000 brands
  • Active social calendar

Things to know about Spider

  • The ‘Spider House’ is a beautiful converted Victorian warehouse located just a 5-minute walk from London Bridge
  • We are currently working in a hybrid way during the pandemic, with a mix of office-based work (3 set days) and working from home (2 days)
  • We are an owner managed agency which gives a unique and genuine family feel to the company
  • We enjoy a nurturing, friendly and fun environment
  • We offer fast career progression

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