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Enterprise Account Manager

3 months ago

Reading, Berkshire, United Kingdom Step Ahead Recruitment Ltd Full time

Key Account Manager – Enterprise Accounts -– Up to £80k basic plus comms – Hybrid working - SAAS/UCAAS/CCAAS


A Berkshire based global technology company have an opening for an Account Manager with significant experience with Enterprise accounts to join them.

You will be the single point of contact for all customer enquiries across key accounts and be responsible for finding opportunities to increase sales and develop upsell opportunities.


What's in it for you?

  • Up to £80,000 basic salary DOE
  • Excellent commission structure
  • 25 days holiday
  • Hybrid working (Berkshire office)
  • Join an innovative market-leading global business at the forefront of cloud technology
  • Collaborate with teams around the world
  • Work for a company who have provided solutions to some of the largest organisations in the UK/world


Key responsibilities of the role

  • Be responsible for all customer account management matters.
  • Build and maintain relationships with your accounts, stakeholders and executive sponsors.
  • Forecast and track key account sales metrics for business pipeline opportunities.
  • Regularly determine upsell and sales opportunities through white space analysis.
  • Work closely with the Customer Success team to identify opportunities where we can provide additional value for customers in sharing and leveraging CX, deployment and UX best practice.
  • Manage all aspects of revenue including in year revenue, annual recurring revenue and renewal activity.
  • Develop a portfolio of referrals through key accounts and generate new business leads.


Who/what are we looking for?

  • Strong experience of enterprise account management
  • Experience in SAAS/UCAAS/CCAAS/Managed Services
  • Great interpersonal skills, including effective influencing and negotiating stakeholders at all levels.
  • Good communication, including presentation skills and being able to adapt style to suit the audience.