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Regional Property Manager
2 months ago
About Us
Formed in 2013, the Almero Student brand and national footprint has expanded year on year. The Almero team aim to create strong relationships with their students and ensure we provide a great place to study, sleep, make friends and be safe whilst enjoying the culture and benefits of their chosen city.
Almero has 18 sites with over 2200 rooms throughout the UK, with locations in Bristol, Newcastle, Exeter, Leeds, York, London, Manchester, Oxford, Nottingham and Birmingham. Almero Student offers a variety of affordable, well-managed accommodation providing the highest standards for students.
Our focus has been on cities with world renowned Russell Group Institutions with a strong student demand. We have ambitious growth plans and in conjunction with our financial partners aim to have 5000 beds under management by 2025. This is a great opportunity to join a fast-growing company, to develop your skills and be a part of the operational team that will deliver on their targets.
Almero student’s aim is to provide best-in-class experiences for student residents living in our communities. We do this by putting people first—both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio.
The Role
As the Regional Property Manager for the Central region, you will oversee the maintenance and management of all Purpose Built Student Accommodation (PBSA) within your designated region. This role requires close proximity to Birmingham or Nottingham for optimal effectiveness. You will work closely with our Property Managers to ensure compliance with building health, safety, and life systems. With a focus on cost-effective operations, you will provide excellent customer service and support the development of a safe, enjoyable student community within our properties.
Key Responsibilities and Duties
- Ensure the delivery of sales best practices to meet and exceed sales targets across all assets in the region.
- Mobilise new assets and teams into the portfolio as needed.
- Develop and maintain exceptional relationships with key stakeholders, including universities, language schools, and private entities.
- Manage and deliver critical support during emergencies.
- Deliver on KPIs related to sales conversions, enquiries, and compliance.
- Ensure both internal and external property presentations are clean and free from repairs.
- Work with the Head of Operations and Marketing to execute sales and engagement strategies.
- Lead, manage and motive teams of staff across multiple sites.
- Develop and ensure a superior student experience to drive rebooking.
- Oversee customer service, complaint handling, and incident response citywide.
- Oversee and coordinate the performance and direct line management of the Property Teams.
- Manage recruitment, people management, succession planning, and training requirements.
- Conduct regular visits to all properties, ensuring safety, reviewing hazards and risks, and maintaining safe working practices.
- Manage the summer turnaround and other cyclical/ad hoc projects.
Qualifications and Experience
- Degree in Real Estate, Business Administration, or related field
- Minimum of 3 years’ experience working within sales or hospitality roles, preferably with multi-site responsibilities
- Project Management Qualifications, Change Management Qualifications, ISOH, RICS preferred
- Experience managing teams within a customer-facing environment, including performance management, people development, and coaching or mentoring
- Demonstrated success in developing and managing high-performing teams in challenging sales situations
- Ability to work efficiently under pressure while maintaining high levels of accuracy and attention to detail
- Excellent at managing time effectively, prioritizing tasks, multitasking, and meeting deadlines
- Self-motivated with the ability to work independently and as part of a team
- Proficient in Microsoft Word, Excel, and PowerPoint
- Strong written and oral communication skills
Training and Development
The Almero Group prides itself on the welfare and development of all its employees are all encouraged and expected to stay trained and continue with their education within their field of expertise or any other area which benefits both Employee and the Company. Full support and encouragement is given in this regard.
Company Benefits
- Private Medical Insurance
- Private Dental Insurance
- Annual Wellbeing Fund
- Enhanced Pension
- Life Assurance
- Performance Related Bonus Scheme
- Annual Salary Review
- Quarterly Engagement and Social Events
- Qualifications Sponsorship
- 2 Volunteering Days per year
- Employee Matching Scheme