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Receptionist & Facilities Co-ordinator

3 months ago

Sheffield, South Yorkshire, United Kingdom myGwork Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Job Purpose

We are looking for a Receptionist&Facilities Coordinator for RWS Sheffield. It is a community-oriented office located in the heart of the city centre. A central city hub for key teams, large meetings, and events. Our office is lively, motivating space that reflects RWS’s values and commitment to top-tier service.

This is a part-time position with working hours 8:30 am till 1:30 pm (Monday-Friday). The role is permanent with security and a full benefit package.

Job Overview

Key Responsibilities

  • Ensuring the smooth running of the reception. This includes Supporting staff with any facilities needs. Including visitors, meeting room bookings, events, travel, and general facility’s needs.
  • Switchboard – receiving/making calls, call screening & routing via Teams.
  • Assisting the Lead Receptionist on an ad-hoc basis.
  • Morning general reception procedures/emails. This includes starting coffee machines, opening blinds, ensuring all cupboards are stocked and any ad/hoc tasks for visitors and events are completed.
  • Making sure all staff are aware of the H&S procedures of the office and championing a high compliance standard for the office. This includes new starter facilities inductions, first aider, fire warden, fire safety checks, fire lists and accident reporting. Attending Health and Safety training courses where applicable to accommodate in-house requirements.
  • Ensuring a high security standard is met – Net 2, access fobs and key cards, organising daily evacuation check in lists, signing in visitors, working with external security firm when needed.
  • Co-ordinating facilities requests/contractors.
  • Booking meeting rooms/accepting meeting room bookings via Outlook, preparing meeting rooms ahead in line with number of attendees expected and organising catering for meetings if needed.
  • Booking couriers and postal services where applicable.
  • General maintenance –ensuring and monitoring the tidiness and cleanliness of the office making sure the office looks its best throughout the day.
  • Admin duties – inputting staff timesheet corrections, contacting vendors to ensure their documents are kept up to date and helping both staff and the lead receptionist on an ad/hoc basis.
  • Help to plan and organise office events for staff and visitors. And be able to stay outside their required hours on occasion to help host these events.
  • The Sheffield office has strong ties with local charities, this role will include organising our twice-yearly in-house office charity fundraisers and coming up with ideas for smaller events that benefit both our staff and chosen charities.

Skills & Experience

  • Have a strong work ethic.
  • Be passionate and motivated to improve the office and ensure it remains a welcome, clean, and friendly place for staff to work.
  • Have initiative and confidence to carry out tasks and find tasks during quiet periods.
  • Understand responsibility and role in the office.
  • Have some experience of customer service, admin and be confident to deal with ad/hoc tasks (will be a plus)
  • Have flexibility with work hours when needed (notice for this will be given 2 weeks in advance)
Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.â¯â¯

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWSâ¯â¯

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.