Receptionist
6 months ago
**Main Responsibilities**
- To provide first point of contact for all enquiries, providing clear and knowledgeable information of the facilities and services with an efficient and friendly approach
- To provide administrative support for the club and coordinate the daily bookings, taking monies and reconciling the daily takings.
**Specific Duties**
- To receive payment and issue receipts for the use of clubs facilities.
- To co-ordinate all club users in relation to the use of the facilities.
- To carry out daily reconciliation and handle cash ensuring all monies are recorded accurately
- To answer all enquires relating to the club promptly, ensuring the highest of standards in customer services at all times.
- To deal with all administrative duties relating to the club.
- Provide a positive, committed and dynamic approach in all aspects of the post holders duties and responsibilities.
- To promote special offers and sales promotions to users
- Maintain contact with other staff via two-way radio as necessary in order to maintain adequate service
**Skills and Attributes**
- Effective and coherent communication skills both verbal and written
- Good customer service skills is essential and you should be able to demonstrate high levels of organisation and attention to detail
- Effectively dealing with complaints or problems and escalating to management whenever appropriate
- Ability to stay calm under pressure
- Interest in digital marketing
**Job Type**: Part-time
Pay: £9.62-£11.44 per hour
Expected hours: 12 per week
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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