Customer Marketing Manager

4 weeks ago


London, UK, United Kingdom S3 Associates Ltd Full time

About the Company - My client is regarded as one of Europe’s fastest growing HR Tech businesses, with a client portfolio that includes some of the World’s best-known brands. Currently in scale-up mode, their B2B SaaS technology is already launched in 80 countries and used by global HR teams to engage with employees on Health & Wellbeing topics specifically related personal finances, by providing education and thought leadership driven by ground-breaking, AI-driven content.


About the Role - To help them on this mission, we are looking for a Client Retention Marketing Manager to manage and execute client marketing campaign strategy and engagement plans, aimed specifically at B2B Clients. This is an amazing opportunity to really flex your skills and experience and we're keen to hear from applicants who are happy to challenge the norm in a highly collaborative and inclusive environment


Responsibilities


  • Tactical execution and management of client communications and events
  • Multimedia asset creation to support campaigns, including copywriting, and briefing design and other providers
  • Support on client advocacy strategy and integrated communications plan to demonstrate impact and ROI
  • Client channel management and execution: email, social, client hub
  • Support and execute B2B client events, including webinars/ in-person advocacy roundtables and annual awards
  • Build strong collaboration between marketing and client team to create and implement strategic campaigns
  • Analyse campaign data to identify trends, optimise strategies, and improve results


Qualifications - BSc/MSc degree or recognised accreditation in Marketing


Required Skills


  • 2+ years’ experience in a B2B SaaS marketing role
  • Employee benefits or HR Tech experience (preferred)
  • Experienced in HubSpot CRM and understanding of Umbraco
  • End to end campaign management experience (full-funnel marketing)
  • Knowledge of the most effective marketing tools for client communications and engagement
  • Copywriting experience and the ability to work with internal/external content and creative teams
  • Strong analytical skills and experience with marketing analytics tools (Hubspot)
  • Ability to work independently and as part of a team in a fast-paced environment
  • Attention to detail
  • Stakeholder management
  • Project management
  • Strong communication skills
  • Client focused
  • Event experience (webinars, trade shows and awards)


Pay range and compensation package - In return, the company offers a competitive basic salary of £45,000 plus KPI bonus, share options, 25 days annual leave and an attractive benefits package.



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