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Digital Trade Assistant

7 months ago

London, UK, United Kingdom Liberty. Full time

Provide support to the Digital Trade Managers to ensure products are accurately published on the website, ensuring an optimum customer experience. Support digital trade team in the timely execution of the weekly trade plan and campaigns and maintain product categories and onsite standards.

Responsibilities

  • Manage the production process on a daily basis to ensure products can be published in the most efficient and timely manner possible. Collaborate with the Buying and Merchandising teams as well as the wider digital teams to ensure priorities are aligned and any issues are flagged and investigated.
  • Create and maintain refinements and filters based on customer engagement.
  • Create and review edits to generate strong customer-centric stories that drive brand engagement, while maintaining New In categories and other continuous edits.
  • Assist trade manager with site merchandising activities.
  • Assist in set up and execution of marketing campaigns PLPs providing analysis for optimisation of the ongoing campaign
  • Complete weekly site walk and make recommendations for improvement to onsite standards (e.g. banners, snippets, housekeeping) and customer journey.
  • Produce daily and weekly trade product reports and suggest improvements to drive profitable transactions.
  • Manage all reporting of production process WOW and flag any concerns or backlogs to the wider business.
  • Use data platforms to provide pre & post change analysis and communicate to the team and wider business functions.
  • Support trade management in delivering new and innovative strategies through project work.
  • Review competitor activity and provide analysis and recommended actions to category manager.
  • Work with replenishment team and ops to minimise UTFs through buffer management.
  • Ensure a high level of site hygiene is maintained.


Personal Qualities and Experience

  • Organised
  • Numerical & Analytical
  • Attention to detail
  • Can do attitude
  • Making things happen
  • Team player