Client Support Specialist
2 weeks ago
Location - Can be based in London or Dubai (option to relocate to Dubai also available)
Company overview
Laser Digital is a crypto business redefining the frontier of digital finance. Backed by Nomura, Laser Digital delivers scalable, robust opportunities across trading, asset management, and ventures. The team works at higher standards of risk management, compliance, and commercial viability, all driven by a belief in more responsible crypto innovation. With an open and dynamic culture, Laser Digital has the freedom to adapt to market needs, to move swiftly to capitalization, and to share learnings with clients and partners—bringing greater confidence to the institutional market for the benefit of all.
Summary
The successful candidate will have familiarity and experience of electronic trading and client support (onboarding and ongoing). They will possess a mix of technical skills/knowledge and client relationship management/support experience as they will be dealing with clients, trading, sales, technology and operations stakeholders.
The role will be to provide 1st line support to clients directly therefore, the successful candidate will have the attitude and personality to support clients constructively plus the technical knowledge to undertake initial triage of issues across the entire stack, and to implement fixes where no coding or infrastructure setup is required.
Key Aspects of the role:
- Strong blend of technical skills and client facing experience
- Client service or onboarding experience in Crypto, FICC or equities
- Experience of electronic trading environment – understand the type of messages and general message flow
- Experience of working in a production environment
- Experience working with market data feeds
- Strong understanding of trading workflow
- FIX messaging, Rest API or Websocket exposure/experience a bonus
- Understand how to interrogate server logs to identify potential issues
- SQL strongly preferred
-
Client Experience and Support Specialist
4 weeks ago
London,, UK, United Kingdom Smokeball UK Full timeAre you tech-savvy with a passion for delivering excellent customer service? Do you thrive in a fast-pace environment where every call is a new opportunity? Then we would love to hear from you! Join us and be part of the Smokeball UK team. About SmokeballWith offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice...
-
Client Services Specialist
1 month ago
London,, UK, United Kingdom Phoebe Philo Full timePurpose of the roleThe Client Services Specialist is responsible for all direct communication with clients across online channels. You are a key representative for the brand and should embody the Phoebe Philo ethos and brand values, ensuring that the client experience is consistent, positive and encourages loyalty. You are agile with modern communication...
-
Employment Specialist
6 days ago
London, UK, United Kingdom Hestia Housing Support Full timeImproving the mental wellbeing of Londoners by supporting them to gain and sustain good employment We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying...
-
Client Development Manager
2 weeks ago
London, UK, UK, United Kingdom Leighton Taylor Consulting ★ Specialist Marketing & BD Recruitment ★ Full timeA premier international law firm are seeking an ambitious Client Development Manager with a ‘can do’ attitude to help drive an exciting phase of growth for the business.The firm operates in over thirty countries, working on some of the most challenging and important deals and disputes and have built a reputation for delivering exceptional legal solutions...
-
Desktop Support Specialist
3 days ago
London,, UK, United Kingdom HCLTech Full timeWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten...
-
Information Technology Support Specialist
7 days ago
London, UK, UK, United Kingdom Adecco Full timeJob Title: IT Support SpecialistDuration: 3 months (potential for extension)Location: London, UK Rate: £250 per dayIT Support Specialist Wanted!Are you an experienced IT Support Specialist looking for an exciting new opportunity? Our client, a forward-thinking organisation, is seeking a talented individual like you to join their dynamic team. With a strong...
-
Product Support Specialist
7 days ago
London,, UK, United Kingdom Computappoint Full timeJob Title: Onsite Product Support SpecialistJob Type: Permanent Salary: £40-50k Working arrangement: 5 days a week onsiteOffice Location: Central London About the Client An intermediary in the financial services industry that’s become a leading provider of responsible asset facilitation services across a diverse range of products and instruments in both...
-
Private Client Solicitor
2 months ago
England, London, London, UK, United Kingdom Austen Lloyd Limited Full timePrivate Client Solicitor, London - Leading Legal 500 Law Firm NQ-5 PQE An exciting new opportunity as arisen for a Private Client Solicitor to join a well established and thriving team within a highly reputable firm in the city.Responsibilities:Oversee a varied caseload covering wills, trusts, probate, and estate planning issues.Offer extensive legal counsel...
-
Legal Support Specialist
3 weeks ago
London , London, UK, United Kingdom Law Absolute Limited Full timeAn elite US law firm in London is offering the opportunity for a Legal Support Specialist to join its premier Capital Markets practice. The responsibilities of this newly created role will be to work with both the team’s senior lawyers and the firm’s Revenue department. The remit is to work with the teams to ensure matters stay within agreed project life...
-
Legal Support Specialist
2 weeks ago
London , London, UK, United Kingdom Law Absolute Limited Full timeAn elite US law firm in London is seeking a Legal Support Specialist / Legal Project Manager to join its premier Capital Markets practice. This newly created role plays a pivotal part in managing the group’s matter portfolio, ensuring efficient project life cycles, and optimising the revenue management process. Key Responsibilities: Revenue Management:...
-
Private Client Solicitor
2 months ago
London , London, UK, United Kingdom Law Staff Legal Recruitment Ltd Full timePosition Title: Private Client Solicitor (NQ-6 Year PQE) Location: Central London Salary: Competitive + Benifits Reference: BH- 36834 Work Type: Full-time (Hybrid working available) About The Firm: My Legal 500 client is a highly regarded law firm based in Central London, offering specialist services across various legal disciplines. With modern offices...
-
Floating Support Worker
3 days ago
London, UK, United Kingdom Hestia Housing Support Full timeWe are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to...
-
Clinical Support Specialist
3 weeks ago
London,, UK, United Kingdom Guided Solutions Full timeOur client is a leading international medical technology company. Seeking a Clinical Support Specialist for their Vascular Division, focused on providing hands-on clinical support for their aortic product portfolio across South UK. The role emphasizes close collaboration with medical teams and delivering product education to healthcare professionals.Key...
-
Client Change Specialist
2 weeks ago
London,, UK, United Kingdom SS&C Technologies Full timeAbout SS&C TechnologiesSS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and...
-
Customer Support Specialist
3 months ago
London,, UK, United Kingdom Swap Full timeCompany Say hello to the ecommerce OS.Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment...
-
Senior Data Engineer Python Spark AWS
1 month ago
London, UK, UK, United Kingdom Client Server Full timeSenior Data Engineer (Python Spark AWS) Remote UK to £90kAre you a tech savvy Data Engineer with strong Python coding skills?You could be progressing your career in a senior, hands-on Data Engineer role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK...
-
Senior Java Developer
5 days ago
London, UK, UK, United Kingdom Client Server Full timeSenior Java Developer / Software Engineer London onsite to £200k+Do you have expertise with Java combined with algorithmic trade execution experience?You could be progressing your career in a hands-on Senior Java Developer role at a hugely profitable systematic Hedge Fund.As a Senior Java Developer you'll develop and maintain execution systems to...
-
Senior Java Software Engineer
5 days ago
London, UK, UK, United Kingdom Client Server Full timeSenior Java Software Engineer / Developer London onsite to £200k+Are you a Senior Java Software Engineer with buyside trading systems experience?You could be progressing your career in a hands-on Senior Java Software Engineer role at a hugely profitable systematic Hedge Fund.As a Senior Java Software Engineer within the Front Office team you will design,...
-
Technical Support Specialist
6 days ago
London,, UK, United Kingdom Angove Partners Full timeJob Opportunity: Lloyd’s Broker - Technical Support Specialist (Non-Marine)This City of London based, permanent role involves preparing market documentation, maintaining regulatory compliance, and liaising with clients and markets to deliver excellent service. While this position sits within a centralised function it will involve closely working alongside...
-
Private Client Solicitor
2 months ago
London,, UK, United Kingdom AJ Chambers ® Full timeAre you looking to join a dynamic and growing team as a Private Client Solicitor in London?AJ Chambers are recruiting for an experienced and motivated individual to provide expert tax advice and support to this law firms high net worth clientele. If you are a specialist in private client tax and have a passion for delivering outstanding client service, this...