Safety & Security Manager

4 weeks ago


Central London, London, United Kingdom Thistle Hotel Marble Arch Full time

The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.

The Role:

Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying out floor walks, investigating, documenting and dealing with any queries or incidents, your calm and professional manner will help ensure the very best of guest experiences.

What we look for:
  • Credible - a trusted advisor to the hotel community
  • Calm - copes well under pressure and remains level-headed when dealing with incidents
  • Technical - strong links to the police and enforcement agencies to provide insight and ensure best-practise in handling security-related incidents
  • Influencer - able to influence hotel teams at all levels
  • Strong communicator - skills both written and verbal, externally and internally
  • Experienced in understanding resource requirements with respect to Security teams
  • Membership of one or more of following associations: The Institute of Hotel Security Management, The Security Institute or ASIS International
  • Relevant Security Management Degree / Certification: MSc Security and Risk Management, CPP Certified Protection Professional, Recognised licence or certification from SIA - Security Industry Association
  • Demonstrable and proven experience of working in a supervisory role in large scale property portfolios.
What's in it for you?
  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more

AMRT1_UKCT



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