People Services Team Leader

5 days ago

Hatfield UK, Hertfordshire, United Kingdom Mitsubishi Electric Full time

Office Location: Travellers Lane, Hatfield, AL10 8XB - with Hybrid working


About us:


We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"


Role summary:


To act as a first point of contact for provide comprehensive generalist advice and guidance in the allocated divisions, with a strong emphasis on employee relations and operational excellence to support the delivery of key Business and HR deliverables.


This role will manage, motivate and develop the People Services Coordinators to ensure the delivery excellence and consistency in people management and operations with the support of the HR Business Partners in line with agreed SLAs, contributing to our overall aims of:


  • Developing an inclusive, collaborative and customer-centric culture with inclusive leaders and motivated, high performing teams
  • Building a People Team recognized as a customer centric, strategic partner supporting growth though our championing and leading the development of a great, personalised colleague experience built on fit for purpose people processes.


Skills/Responsibilities:


  • Act as first line advisor to managers and colleagues on a wide range of operational people issues.
  • Case management including providing advice, guidance, and support on performance management, disciplinary, absence, capability, and grievance issues, escalating more complex matters through to the Senior HR Business Partner and working closely with the Junior HRBPs.
  • Proactively use MI Reports to identify trends and patterns, highlighting any issues to Senior HR BP.
  • Responsible for absence management, carrying out monthly review of absence data and providing proactive advice to managers in connection with attendance and performance issues.
  • Liaise with occupational health providers in terms of ill-health referrals or general support/counselling.
  • Work closely with Junior HRBPs and PSCs to ensure consistency of application of policy and process across the MEU-UK branch.
  • Conduct Exit Interview with leavers and provide insights and recommendations to the HR, and the business where appropriate.


In return for your commitment, we will offer you some fantastic benefits:


  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
  • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
  • Pension.
  • Life Assurance.
  • Group Income Protection Scheme.
  • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
  • Access to Mitsubishi’s very own discount platform.
  • Colleague Referral Scheme.
  • Holiday Buy.
  • Long Service Awards.
  • Cycle to Work Scheme.
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors.


Equality and Diversity:


As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

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