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Bar Waiter/ess

1 month ago

South West London London, London, United Kingdom The Emory Full time

Waiter/ess
The Emory

A fantastic opportunity has arisen for an experienced and passionate Waiter/ess to join The Emory Bar & Bar 33pre-opening team at The Emory.

This role will be part of the Bars Team of The Emory, which encompasses two unique bars. Bar 33 has an unparalleled 360-degree view of the capital, the hotels spectacular rooftop will be the jewel in its crown an entirely private, sweeping space dedicated to hotel guests only designed by Remi Tessier. The Emory Bar, a welcoming contemporary space to enjoy cocktails, coffee and a selection of dishes from our restaurant, abc kitchens. Featuring mid-century inspired decor in a warm, inviting palette, the bar flows naturally into our Courtyard where the tables are framed by a sprawling-stained glass piece by acclaimed artist, Brian Clarke.

The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers,The Emorywill be an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 61 contemporary suites set over nine floors.

As aWaiter/ess,you will be providing an excellent level of customer service in a professional and efficient manner in line with the department standards.

Main responsibilities of the role include but are not limited to:

  • Greet and make feel welcome all the guests walking in to the bar.
  • Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
  • Be fully conversant with all Bar menus and special offers, ensuring efficient communication is maintained at all times.
  • Uphold and maintain standards at all times in line with the department standard of procedures.
  • Ensuring that licensing laws, health and safety legislation is adhered to.
  • Consistently deliver excellent LQA standard levels of service to ensure complete satisfaction of internal and external customers.

Successful candidates for theWaiter/essopportunity will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have worked in a similar role within a luxury hotel environment.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme Introduce a Star where you can earn up to £1,500*.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.


Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


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