Contracts and Assets Administrator

1 month ago


Birmingham UK, West Midlands, United Kingdom OneAdvanced Full time

We are looking for a meticulous and detail-oriented ITSM Assets and Contract Administrator to support the Service Assets and Contract Management (SACM) Manager as well as other areas of the Business Technology ITSM function. The successful candidate will be responsible for liaising with vendors and customers, managing documentation, maintaining payments and contracts, and generating reports (using platforms like BMC Helix, ServiceNow, PowerBi), and providing administrative day to day support. This role reports to the SACM Manager and offers opportunities for professional growth and progression.

Please note, The successful candidate in this role will include occasional travel around the UK and Ireland.


What you will do:

  • Providing effective control, tracking and management of Assets, costs and utilisation.
  • Monitoring and reporting on the inventory, location, status, and ownership of Assets throughout their lifecycle.
  • Assisting with audits and reviews to ensure that BT ITSM are compliant with relevant laws, regulations, standards, and policies
  • Maintaining the contracts database, ensuring all contracts are up-to-date and compliant.
  • Raising and processing purchase orders.
  • Producing and maintaining dashboards and reports on asset usage, compliance status, budgets, and other key metrics.
  • Maintaining all necessary documentation, such as contracts, certifications, vendor information and payments in compliance with relevant regulations and standards.
  • Assist in managing budgets related to supplier contracts and expenditures
  • Providing administrative support for the directorate
  • Contributing to the development and enhancement of process improvement initiatives, policies and procedures


What you will have:

  • Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with vendors, and staff.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to identify issues and develop effective solutions.
  • Technical Proficiency: Proficiency in office software, including Microsoft Office Suite, and experience with contracts management software.
  • Attention to Detail: High attention to detail, ensuring accuracy in all aspects of work, from documentation to data management.
  • Team Player: Ability to work collaboratively with team members and contribute positively to the team dynamic.
  • Adaptability: Flexibility to adapt to changing priorities and business needs in a dynamic work environment.
  • Proactivity: Proactive approach to identifying opportunities for improvement and taking initiative to drive positive change.


OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.


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