Housekeeper Team Leader

2 weeks ago

Oxford Spires Abingdon Road OX PS Oxford OX PS, Oxford, United Kingdom IHG - Voco Oxford Spire Full time

A fantastic opportunity for a Housekeeping Team Leader to join our team in voco Oxford Spires

You will earn £14.00 per hour - equal to £29,120.00 salary.

Staff Accommodation in Oxford available

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.

Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon’s bar with outside options for eating and drinking on the attractive terraces.

The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.

Check out our Instagram page @vocooxfordspires

You’ll be called upon to complete a wide variety of tasks and jobs within the hotel and it’s extremely important that you remain flexible and versatile around this. This is a role, where you play a vital part in delivering a superior guest experience, from Cleaning Public Areas to Hotel Suites. You will be required to step up to cover sickness or holidays of housekeeping management to fulfil wider duties on an ad hoc basis.

To succeed as a Housekeeping Team Leader, you will need:

  • Previous experience in Hotel Cleaning, as room attendant or public areas cleaner
  • Experience with handling guests queries and complaints
  • To be willing to learn new things and work as part of a wide hotel team
  • To exercise leadership through fairness and respect, and demonstrate support of management directives
  • To be responsible for your own and your team cleanliness of guest rooms, corridors and pantries within instructed area of responsibility
  • To be responsible for the day-to-day performance of housekeeping team members within their given area of responsibility
  • To report, and support team to report, maintenance issues (using hotel service optimisation / property tool)
  • Effective mentoring and training of the staff guided by the Housekeeping Manager, so as to achieve and maintain quality brand standards through the execution of departmental trainings
  • Excellent organizational skills and practices in line with effective time management
  • To adhere to all legal rules, regulations and guidelines of the hotel

Our Housekeeping Team Leaders enjoy a range of benefits including:

  • Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
  • No zero-hour contracts Our contracts come with GUARRANTEED hours
  • Taxi subsidy for shifts starting/ending between 23:00-06:00
  • Subsidised childcare support
  • Meals whilst on duty
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • We provide every employee company sick pay and life insurance
  • Amazing discounts for our hotels and restaurants around the world
  • Discounts from over 15,000 stores – all the way from retail to cinema
  • Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Food & Beverage Host / Hostess

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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