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Housekeeping Team Member

2 months ago

Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Warner Leisure Hotels. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay.

Key Responsibilities:

  • Deliver exceptional customer service to our guests, ensuring their rooms are clean and well-maintained.
  • Work collaboratively with the housekeeping team to achieve high standards of cleanliness and organization.
  • Participate in ongoing training and development to improve knowledge of customer service, products, and tailored selling.
  • Contribute to a positive and supportive team environment, demonstrating a willingness to learn and improve.
  • Assist with the maintenance of housekeeping equipment and supplies, ensuring efficient operations.

Requirements:

  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Flexibility to work varied shifts, including weekends and bank holidays.
  • Ability to lift and move heavy objects, with a focus on maintaining a safe and healthy working environment.
  • Basic knowledge of cleaning products and equipment, with a willingness to learn and improve.

What We Offer:

  • A competitive hourly rate, with opportunities for career development and progression.
  • A comprehensive training program, including externally recognized qualifications and in-house development.
  • A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion.
  • Access to a range of employee benefits, including discounts and offers with national brands and retailers.