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Front of House Team Leader

2 months ago

Oxford OX, Oxford, United Kingdom Wells & Co. Careers Full time

Located on the beautiful Osney Island in Oxford, the Holly Bush is a neighbourhood hangout serving up freshly made artisan pizzas, bubblingpots of comfort food and seriously tasty beers.

What we will offer you in return:

  • Competitive hourly salary
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
  • Great working environment and great prospects


Your role as Team Leader / Supervisor:

We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Team Leader duties include:

  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive leader

You will need to demonstrate:

  • Previous Leadership experience in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • A result driven and ambitious individual keen to develop your career and your teams