NDC Travel Operations Manager

2 weeks ago


UK, UK, United Kingdom Collabera Digital Full time

The Project Manager may be assigned to one or more projects related to the expansion of NDC to more geographies and tools, the planning and deployment of new platform features, the management or documentation for the PMO tools and processes. The role has accountability for project planning and execution and process mapping to help efficiently deliver our platform and features. This is a unique opportunity for the job holder to contribute to GBTs NDC growth strategy.


Responsibilities:


  • Define & maintain all-encompassing deployment project plans with dependencies and dates.
  • Define rollout plans & phases– including pilots. Place customers in each phase & consider exception criteria.
  • Document issues & risks and ensure NDC is deployed with a do no harm approach to other products and processes.
  • Manage communication of deployment plans, issues, risks, and escalations with business stakeholders throughout the project.
  • Communicate and represent project status in cross-functional steering committee meetings to multiple levels of the organization - if requested.
  • Engage with global teams to ensure alignment with project scope and timelines.
  • Provide NDC deployment and project management expertise when engaging with partner teams.
  • Identify and remove obstacles for NDC on all projects to ensure timely completion.
  • Coordinate & host project meetings and send meeting notes with clear action items and timelines.
  • Create and maintain project plans and ensure timely completion of all workstream tasks.
  • Maintain strong relationships with counterparts from all teams.
  • Provide professional and detailed status reports on project deliverables.
  • Responsibility for budgeting where applicable.
  • Limited travel may be required.


Qualifications:

  • 5+ years travel industry experience, solid understanding airline data flows and tools in the travel industry ecosystem, familiarity with NDC, travel management.
  • Travel operations or TMC experience is a plus.
  • PMP Certification, 5+ years project management, coordination, planning, and organizational skills, proven experience with agile, waterfall and hybrid project management methodologies.
  • Smartsheet Certification, demonstrated advanced user skills, including setting up tools and processes in Smartsheet.
  • Excellent process documentation skills.
  • Experience in product development /product operations / product deployment.
  • Proven ability to work effectively in a complex, diverse, global, matrix and changing environment.
  • Excellent written and verbal communication skills.
  • Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome project barriers.
  • Excellent time management, juggling tight deadlines with a focus on quality and details.
  • Fast learner with the ability to quickly adapt and prioritize focus.
  • Solid follow through with minimal
  • management.
  • Good business & technical acumen.
  • Self-starter with strong analytical skills.
  • Great consultative and creative problem-solving skills.
  • Fluent in English.


  • Project Manager

    2 weeks ago


    UK, UK, United Kingdom C&M Travel Recruitment Full time

    NDC Project Manager, London/Hybrid, 2 year temporary contract, £30-35 per hour. (equivalent to circa £55-68k). A fantastic opportunity to join a leading, global travel management company headquartered in London where you will be responsible for leading on projects relating to the expansion of NDC to more geographies and tools, the planning and deployment...

  • Travel Consultant

    4 weeks ago


    UK, UK, United Kingdom Red Planet Travel Recruitment Limited Full time

    Travel Consultant (Customer Experience Executive)Basic salary £23,400 per annum + benefits + comm OTE £30k+This long established, Multi-Award Winning Tour Operator has been bringing together the world’s most popular destinations, hotels, and imaginative holiday itineraries. They are now on the lookout for a passionate, talented, outgoing and enthusiastic...

  • Travel Consultant

    1 week ago


    UK, UK, United Kingdom Red Planet Travel Recruitment Limited Full time

    Travel Consultant (Customer Experience Executive)UK Remote, Basic salary £23,400 per annum + benefits + comm OTE £30k+This long established, Multi-Award Winning Tour Operator has been bringing together the world’s most popular destinations, hotels, and imaginative holiday itineraries. They are now on the lookout for passionate, talented, outgoing and...

  • Travel Consultant

    6 days ago


    UK, UK, United Kingdom Red Planet Travel Recruitment Limited Full time

    Travel Consultant (Customer Experience Executive)UK Remote, Basic salary £23,400 per annum + benefits + comm OTE £30k+This long established, Multi-Award Winning Tour Operator has been bringing together the world’s most popular destinations, hotels, and imaginative holiday itineraries. They are now on the lookout for passionate, talented, outgoing and...


  • UK, UK, United Kingdom C&M Travel Recruitment Full time

    Senior Business Travel ConsultantOur client, a well-established independent travel management company is seeking a Senior Business Travel Consultant to join their team. You will be either office based in their South West London office, hybrid (3 days in the office) or fully remote for the right candidate. Proficient on Sabre GDS and working on varied...

  • Operations Supervisor

    2 weeks ago


    UK, UK, United Kingdom CDW UK Full time

    About CDWCDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.CDW prides...

  • Operations Executive

    3 weeks ago


    UK, UK, United Kingdom C&M Travel Recruitment Full time

    Our client, a leading tour operator based in Surrey, is seeking an Events Operations Executive on a contract basis up to one year. You will be assisting with special events including concerts and major sporting events. The role is Monday to Friday on a hybrid basis with a salary of up to £35,000.Events Operations Executive responsibilities:Assisting with...

  • Operations Assistant

    4 weeks ago


    UK, UK, United Kingdom C&M Travel Recruitment Full time

    Operations ExecutiveThis is a truly fantastic opportunity to work for one of the UK’s leading travel companies working with a range of diverse destinations and products.Operations Executive Role and Responsibilities Confirming bookings and chasing any still on request.Managing cancellations and refunds.Liaising with suppliers.Checking contracts and...


  • UK, UK, United Kingdom AMC Networks International UK Full time

    Who we are:AMC Networks International (AMCNI), the global division of AMC Networks, delivers entertaining and acclaimed programming that reaches subscribers in more than 130 countries and territories. AMCNI consists of global brands, AMC and SundanceTV, as well as popular, locally recognized channels in various programming genres.We value diversity and...


  • UK, UK, United Kingdom Dream Travel by Cheryl Full time

    Customer Experience ManagerEntry LevelRemote positionAs a Customer Experience Manager, your primary responsibility is to assist clients with their travel needs, offering personalized service and expertise to ensure a seamless and enjoyable travel experience. You will be responsible for handling inquiries, making travel arrangements, providing...


  • London, UK, UK, United Kingdom Kenwood Travel Full time

    Job Title: SEO Manager – Travel Location: Hybrid – 2/3 days a week in our Moorgate office Type: Full-time, Permanent Salary: £40,000 per annum About Us: Beginning with a dream to share the beauty of the world with everyone, Kenwood Travel has pioneered the notion of affordable luxury holidays. For over four decades, we have curated unforgettable...


  • UK, UK, United Kingdom World Travel Protection Full time

    At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling.Our extensive experience in global travel risk management positions us as the go-to-choice...

  • Sales Account Manager

    4 weeks ago


    UK, UK, United Kingdom Rakuten Travel Xchange Full time

    Sales Account Manager (UK)(Business Development Manager)Job description Responsibilities:As a Sales Account Manager, you will be responsible for managing and growing the relationship with existing partners as well as identifying and pursuing new business opportunities to distribute our accommodation inventory in Europe. This role requires a strategic...

  • Account Manager

    6 days ago


    UK, UK, United Kingdom Jayne Peirce Travel Recruitment Full time

    Are you passionate about travel and have a knack for building strong client relationships? Our client is seeking a dynamic Account Manager to join their team and help drive their travel business forward. As the Account Manager, you'll be responsible for proactively selling group travel, building and maintaining strong client relationships to exceed...

  • Travel Agent

    5 days ago


    UK, UK, United Kingdom Top World Hotel Full time

    Job Opportunity: Travel AgentLocation: RemoteJoin Our Global Network of Travel Agents at Top World HotelAre you an experienced travel agent with a passion for luxury travel? Do you have a portfolio of discerning clients seeking the world's most exclusive hotel experiences? Top World Hotel is expanding, and we’re looking for skilled travel professionals...

  • Team Supervisor

    2 months ago


    UK, UK, United Kingdom Gray Dawes Travel Full time

    Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, The Netherlands, Australia and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving.With a laser focus on offering our clients a high touch, high tech, high content...

  • Sales Account Manager

    2 weeks ago


    UK, UK, United Kingdom Rakuten Travel Xchange Full time

    Sales Account Manager (UK)(Business Development Manager)Job description Responsibilities:As a Sales Account Manager, you will be responsible for managing and growing the relationship with existing partners as well as identifying and pursuing new business opportunities to distribute our accommodation inventory in Europe. This role requires a strategic...

  • Sales Account Manager

    1 month ago


    UK, UK, United Kingdom Rakuten Travel Xchange Full time

    Sales Account Manager (UK)(Business Development Manager)Job description Responsibilities:As a Sales Account Manager, you will be responsible for managing and growing the relationship with existing partners as well as identifying and pursuing new business opportunities to distribute our accommodation inventory in Europe. This role requires a strategic...


  • UK, UK, United Kingdom The Global Opportunity Full time

    **About Us:**We are a leading travel agency dedicated to providing personalized travel experiences for our clients. Our mission is to make travel dreams come true through exceptional service and expert advice. As we expand our team, we are looking for passionate, self-motivated and coachable individuals who are looking to grow a online business in the travel...


  • UK, UK, United Kingdom NDC Tek Full time

    Go Tek are currently on the lookout for dedicated and talented AI/ML Developers for a Biotech startup located in London.If you are a hungry and ambitious engineer who is looking. combine their ML and AI skills to revolutionise drug discovery then look no further! Responsibilities:Lead MLOps initiatives in MLOps to streamline model development, deployment,...