Client Account Manager

2 months ago


Northolt UK, West London, United Kingdom Alchemy Global Talent Solutions Full time

Our client, an established Art Logistics company are looking for a French speaking client manager to join their growing team based in London.


Responsibilities:

  • Manage incoming inquiries and quote requests for the business.
  • Effectively communicate with clients through phone and email.
  • Create and present quotes to clients using predefined templates.
  • Generate and present invoices for a dynamic department using standardized invoice formats.
  • Maintain a comprehensive log of quotes.
  • Conduct follow-up calls to clients to discuss quotes.
  • Possess knowledge of import and export regulations and associated paperwork.
  • Demonstrate understanding of international logistics, particularly in white glove logistics or the international removal business.


Requirements:

  • Must be proficient in both French and English to facilitate and improve communication across our Paris and London branches, as well as with our international clientele.
  • This position requires a dedicated individual with a keen eye for detail.
  • Strong communication skills and a confident phone manner are imperative.
  • As a valuable member of the client management team, this role is integral and requires close collaboration with colleagues.



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