Corporate Sales Manager

1 month ago

Leeds West Yorkshire, West Yorkshire, United Kingdom Heeton UK Full time

The Corporate Sales Manager will drive sales performance within their hotel cluster primarily focusing on the corporate segments as directed by the Head of Sales. This is a proactive sales role, responsible for driving corporate sales across multiple hotels within a designated cluster. This role involves strategic planning, relationship management, and sales execution to maximise revenue from corporate clients and business groups and leading a productive sales team across multiple properties.

Heeton UK & Europe operates a portfolio of Hilton, IHG, Accor and Heeton Concept branded hotels and a serviced office site. This is the perfect role for someone looking after one large property with the aspiration to develop through a cluster/national role. The role can be based in the Leeds or London office and requires visiting properties.

Why work for us:

We offer market-appropriate salary plus access to our extensive benefits package, which includes:

  • Contributory pension scheme of up to 5% with service
  • Exclusive access to the employee recognition & reward scheme - Heeton Rewards
  • Service-based annual leave (increasing up to a maximum of 5 extra days)
  • Private Medical and Dental cover
  • Employee Assistance Programme, Life Assurance and Income Protection Schemes
  • Employee & Friends/Family discounted rates at Heeton-operated hotels
  • Referral scheme
  • Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Health Cash Plan and many more
  • Heeton is an expanding company which offers excellent career opportunities

Your day-to-day

  • Develop an in-depth understanding of your hotels' local markets based on intelligence and knowledge of competitor activity and rates resulting in increased revenue generation through focused sales activities for Local and National Accounts.
  • Maintain and nurture relationships with existing corporate clients.
  • Identify potential new clients and establish connections.
  • Conduct regular client meetings and site visits to ensure satisfaction and address any concerns.
  • Develop and implement sales strategies to achieve revenue targets.
  • Monitor market trends and competitor activities to adjust strategies accordingly.
  • Create sales plans and forecasts for multiple properties within the cluster.
  • Prepare and present proposals to potential clients.
  • Negotiate contracts and agreements to secure new business.
  • Ensure all contracts comply with company policies and procedures.
  • Coordinate with sales teams across different properties to ensure unified efforts.
  • Conduct regular team meetings to review performance, discuss strategies, and set goals.
  • Provide training and mentoring to sales team members to enhance their skills and performance.
  • Generate regular sales reports to track performance against targets.
  • Analyse sales data to identify trends and areas for improvement.
  • Produce accurate and timely, weekly, monthly, and annual reporting that meets the needs of the Head of Sales.
  • Complete and execute hotel sales plan, review, and update in line with the strategy and hotel business needs.
  • Involvement in RFP both local and national ensuring all stakeholders are consulted during negotiations.
  • Managing a portfolio of local accounts and maintaining relationships with Key Account Managers.
  • Achieve 8 face-to-face appointments per week.
  • Using data and market research conduct telesales and campaigns to identify opportunities for hotels.
  • Support the conversion of key business and leisure groups.
  • Maintain an up-to-date pipeline of target accounts.
  • Attend any Hotel/brand Team Meetings, Sales Meetings, Sales Blitz and organising FAM trips as requested.
  • Ad hoc reporting as necessary, including data for Head Office.
  • To assist where necessary

What we need from you

To succeed in this role, youll need to be a proactive self-starter who can proactively drive business, maintain or grow market share from existing accounts and deliver any potential new business. There will be a significant reliance on the individual to understand and analyse market data to identify opportunities for new business wins. In addition, the role requires:

  • Experience in managing a portfolio of local Corporate Companies and hunting for new business.
  • Excellent communication and relationship-building skills.
  • Previous experience as a Hotel Sales Manager achieved within a UK market, with a good understanding of hotel business mix needs of transient and corporate business.
  • Excellent communication, organisational skills, and negotiation skills with a good working knowledge of Microsoft Office (Word, Excel & PowerPoint) are essential.
  • Experience in Delphi and reservations Systems (Cvent/OnQ) would be highly desirable.
  • Results-driven, self-motivated, flexible, and resilient.
  • The ability to represent the hotels, brands, and wider group compellingly to influence new business acquisition.
  • Checking client satisfaction and resolving any issues to ensure repeat business.
  • Ability to travel as needed.
  • Regular office hours with occasional evenings and weekends to accommodate client meetings and events.

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome, can be natural, and be the best versions of themselves. We recognise that we are on a journey regarding diversity, inclusion and equity and would welcome applications for candidates from underrepresented backgrounds.


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