Business Support Officer

**Business Support Officer**

**Location**Support and Protection, Hayeswater Family Time Service, Davyhulme.**

**Salary range Band 3 (£25,183 to £27,269 per annum)**

**Trafford council is a Living Wage Employer.**

**Working Pattern Full time**

**Working hours 36.25 hours per week**

**We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.**

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

**Contract type - Permanent**

**Application deadline 9 March 2025**

**Interview type**In person**

**About the Role**

Hayeswater Family Time Service’ is Trafford’s provision for safe and meaningful family time between children and their families. It is safe place for children and young people to spend time with people they care about and to maintain healthy relationships and a good sense of identity.

We are currently looking to recruit a Business Support Officer with relevant experience / level 3 or willing to work towards to support our Family Time Practitioners and families accessing our service.

You will be based front of house to welcome families and visitors to Hayeswater Family Time Centre whilst providing an efficient business support function within the Support & Protection Services. (Including processing financial transactions efficiently and in accordance with council policy, maintaining accurate records in a variety of systems (including manual and electronic) and providing accurate analysis and/or management information. Handling and inputting data, ensuring accuracy, confidentiality and security of the data processed.)

You will work collaboratively with colleagues, partners, service users and other stakeholders to meet the needs of the Service. You will have a positive, “can-do” approach to supporting colleagues within your team and social workers in a way that supports the Family Time Service to develop and excel.

**About you**

You must be proficient in Microsoft Word, Outlook and Excel and experience with Children’s Liquid Logic would be an advantage, although training will be provided. Working as part of a busy team, you will possess excellent organizational, interpersonal skills and have a calm, confident manner.

Knowledge of safeguarding and the children’s act would be an advantage.

**About us**

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

**Our vision: Trafford where all our residents, businesses and communities thrive.**

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

**Additional Information**

An enhanced DBS check with children/adults barred list check will be required

**Contact Details**

**About the benefits**

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

**OTHER RELEVANT INFORMATION**

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)