Business Support Officer

Business Support Officer (Improvement)

Location - Trafford Borough Council, 1st Floor, Trafford Town Hall, Talbot Road, Stretford | M32 0TH

Salary range -Band 3 (£25,989- £28,142)

Trafford council is a Living Wage Employer.

Working Pattern Full time

Working hours 36.25

We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.

Contract type Fixed term

Temporary End Date2 years from start date

Application deadline 06 November 2025

Interview type In person

Here in Trafford Children's Services our vision is that our teams are offering the right help at the right time, and that at all levels our interventions make life better for children and families. We are ambitious for our children and for our practitioners - and our core value is 'would this be good enough for my child'?

We want to have a workforce who are confident and brave in their practice and are supported by strong leaders at all levels. As a relatively small local authority, we pride ourselves on our friendly teams, manageable workloads, creative approach and colleagues who support each other. In Trafford our approach is strengths-based, using relational and restorative practice.

We believe that a culture and environment in which our managers and workers can thrive is an essential element of improving outcomes for children and families.

Children's Practice Improvement Service plays an integral part in driving our ambitions for children across Children's Services and the Children's Improvement Support Officer is a crucial role in supporting change

About the Role

We are looking for someone with an understanding of Children's Services and a passion for working with wider service to improve outcomes for the children and young people of Trafford to support us to develop and embed the Families First Reforms.

This is a varied and rewarding role, spanning across all areas of children's services, and you will be integral to the support provided to the service to embed new ways of working that help drive forward better services for children and families.

You will need to be able to work independently, using your own initiative, as well as being a key member of a busy Practice Improvement Service, and working with both council colleagues and partners.

About us

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential.

Our vision: Trafford where all our residents, businesses and communities thrive.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Additional Information

Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application.

Contact Details

If you would like more information about the role and/or an informal chat, please contact Jenny Hess at

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | )

If you are applying under the Guaranteed Assessment Scheme then you need to show that you meet the essential requirements of the job as set out in the 'About You' section of the role profile. You may be given the opportunity to demonstrate your skills, talent and abilities at an interview or other form of assessment.

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - |

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK ). Please note we are not a licensed sponsor and we won't be able to support with your work visa.

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