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Business Support Officer

2 weeks ago

Trafford, United Kingdom Trafford Council Full time

**Location **Trafford Town Hall, Talbot Road, Stretford, Manchester M32 0TH**_._

**Salary range **£23,893 - £25,979 (£11,949 - £12,989 pro rata)

**Trafford council is a Living Wage Employer.**

**Working Pattern **Part Time (Wednesday, Thursday, Friday)**

**Working hours **18.125**

**We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.**

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

**Contract type Permanent**

**Application deadline 15**th** September 2024**

**Interview date **26th September 2024

**About the Role**

We are seeking a Business Support Officer who shares our commitment to customer care. As part of the Place Business Support Team, you will assist in providing business support to a number of services within the Place Directorate, primarily supporting the Regulatory Services Team. You will deal with correspondence and incoming calls from both internal and external customers and use a variety of back-office systems to complete a range of tasks.

**About you**

Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

**About us***

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

**Our vision: Trafford where all our residents, businesses and communities thrive.**

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

**Contact Details**

**About the benefits**

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

**OTHER RELEVANT INFORMATION**

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)