Business Change Support Officer

**Business Change Support Officer**

**Trafford Town Hall, Talbot Road, Stretford, M32 0TH**

**Salary grade Band 5**

**Salary range **£31,067 - £32,654**

**Trafford council is a Living Wage Employer.**

**Working pattern Full Time**

**Working hours 36.25**

**We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.**

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

**Contract type Permanent**

**Application deadline 8**th** December 2024**

**Interview date w/c 16**th** December 2024
**PLEASE NOTE PREVIOUS APPLICANTS NEED NOT APPLY**

**About the Role**

As a Business Change Support Officer, you will work within the PMO providing a comprehensive administrative, project, and Programme support service to the Modernisation Team and the projects they manage.

You will support the implementation of business change projects to assist in the provision, development and implementation of the project deliverables.

You will manage governance reporting from within the Modernisation Programme to senior boards and ensure quality and consistency in reporting and minuting across all programmes.

You will assist team members with research and obtaining benchmarking information, and gathering and analysing information and data on costs, resources and performance in defined service areas to develop business cases, project plans, resource and risk assessments for specific projects within the programme.

Act as a key point-of-contact for software used by the team, support with training and development, and with administration of the software.

**About you**

Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution.

You will have work experience of providing support to a team or function using administrative/financial systems and processes.

Proven experience of presenting data and management information to a variety of audiences to support decision-making.

You will be an active listener with good communication skills (verbal and written) with the ability to produce good quality materials with attention to detail including reports, letters, information bulletins and minutes.

**About us**
**Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

**Our vision: Trafford where all our residents, businesses and communities thrive.**

Trafford is a lively, thriving place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

**Additional Information**
- Willingness to travel to different sites across the borough.
- Hybrid working including minimum of 2 days a per week in Trafford Town Hall

**Contact Details**

**About the benefits**

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

**OTHER RELEVANT INFORMATION**

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