Hire Desk Controller
2 weeks ago
**Hire Desk Controller**
We are seeking an experienced and proactive Hire Desk Controller ideally from a background within the construction, utilities, civil engineering, or plant hire sector.
Our busy Hire Desk is responsible for the accurate daily planning of our operators and wagons throughout the UK requiring a motivated self-starter, used to working within a fast-paced environment, utilizing their excellent administration, organization and listening skills.
**Tasks include**:
- Daily planning and allocating of vacuum hires, operators and wagons in liaison with Sales Team.
- Check location, availability, job duration and travel times are considered
- Ensure planning tracker and Drive App are continuously updated and accurate
- Escalate potential issues immediately to the Operations Manager and Supervisor in line with company processes
- Book hotel accommodation for operatives considering work movements, location, driving hours etc
- Update Operatives via driver app / text with accommodation information
- Proactively liaise with operators, HSE Coordinator, Operations Manager, Hire Desk Supervisor as necessary
- Calculate and submit weekly working hours, OT, allowances etc for payroll purposes
- General office duties, document preparation and data entry.
- Out of hours on call rotated between Hiredesk staff.
**Competencies**:
- Highly organized and efficient approach to tasks
- Able to work under pressure whilst dealing with constantly changing deadlines
- Resilient/flexible and adaptable attitude
- Common sense and initiative
- Problem solving mindset
- Forward thinking approach
- Confident verbal and written communication, able to articulate
- Effective team working
- Multi-tasking, prioritizing and meeting deadlines skills would be essential
- Identify areas for improvement
- Demonstrates attention to detail and pride in their work
**Job Types**: Full-time, Permanent
Pay: £27,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Sick pay
Work Location: In person
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