Hire Desk Coordinator
2 weeks ago
Do you have a passion for all things hire?
Want to make your next step up the ladder but don't know where to start?
Well, this is your time to shine and make that next step up the ladder
All we ask is a good knowledge of hire, the willingness to learn and someone who would like to be part of a newly created team.
Due to exciting growth plans we are looking for a
**Hire Desk Coodinater **that will be based in our
**Keyline **regional Hire sales office - South, based in
**Reading.**
This role deals with a set customer ledger within the region and reports into our Regional Hire Office Manager.
**What's in it for you?**- Competitive salary package plus an annual bonus- 22 days holiday, plus bank holidays- Save-as-you-earn scheme / Buy-as-you-earn scheme / Contributory pension scheme- Colleague discounts across a variety of our Group businesses including; 20% off at Toolstation, we also have a number of online discounts at leading retailers from theme parks to eating out and cinemas.
**The Role**
In this position, you will be reporting into a Regional Hire Office Manager, as you will be responsible for liaising with our customers, branches and suppliers to achieve growth targets.
You will be offering outstanding customer service to support with orders, quotations and queries.
**What will I be doing**:
- Take ownership for Plant and Tool Hire quotes/orders from inbound phone calls and making outbound calls ensuring we maintain and follow up all quotations converting enquiries into sales contracts.- Maintain a good all round knowledge of products and services offered by
- **Keyline **and have the ability to offer alternatives and associated products to those requested.- Building and maintaining relationships with our customer base as well as upselling when possible.- Sales negotiation with customers and suppliers in order to remain competitive.- General AD HOC administration duties.
**What experience do you need?**- Ideally, you will have knowledge of the Plant and Tool Hire industry and products.- We are after someone who’s enthusiastic, resilient and resourceful, with a sharp eye for identifying new opportunities and a passion for excellence. Someone that can manage and maintain a number of customer accounts at one time.- The ability to quickly pick up knowledge on computerised systems- Being well-organised and planned goes without saying, as you will be responsible for meeting our valued customer expectations.
**About us**
Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We offer our employees access to extensive career opportunities across our 20+ leading businesses operating nationwide within the TP Group. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full benefits package and a salary that grows with you as you grow in our business.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
You be you, it makes us, us.
Not Sure you Qualify? We’re driving to become a truly inclusive employer, where everyone in our Group feels safe, welcome and confident to be their authentic selves - you be you, it makes us, us, as we say.
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