Service Desk Coordinator
5 days ago
Scheduling Support / Service Desk CoordinatorLocation: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract: 6-month Fixed Term (potential for extension or permanent role)Salary: £26,000 – £28,000 per annum (depending on experience)Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00Rota: Tuesday–Saturday or Sunday–Thursday, with office days Tuesday to Thursday.About the RoleWe’re working with a growing technology services provider who deliver nationwide maintenance and support to major IT and infrastructure clients.This position plays a vital role in their operations team, ensuring engineers, equipment, and parts are efficiently coordinated through the company’s scheduling system.This is not a helpline or triage helpdesk role. It’s a scheduling-focused position where you’ll manage incoming service tickets, allocate engineers, arrange parts, and keep everything running smoothly behind the scenes.Key ResponsibilitiesManage and schedule incoming service tickets using ServiceNowAssess each job to determine if parts or engineer attendance are requiredCoordinate engineers’ workloads and availability, ensuring service levels are metLiaise with internal teams, suppliers, and clients to confirm details and progress updatesLog and maintain accurate records of each job from start to completionSupport the dispatch of replacement parts and ensure timely delivery to engineersPrioritise tasks and maintain service quality in a fast-paced environmentAbout YouYou’ll thrive in a role that blends coordination, organisation, and communication. You’re structured by nature, enjoy process-driven work, and take pride in keeping operations running seamlessly.Essential:Experience in a service desk, scheduling, or ticketing environmentFamiliarity with ServiceNow or a similar ticketing systemStrong organisational skills with the ability to manage multiple prioritiesExcellent communication and attention to detailConfident liaising with engineers, technical staff, and clientsDesirable:Experience scheduling engineers or coordinating maintenance/field-based teamsKnowledge of logistics, engineering admin, or facilities coordinationUnderstanding of SLA-based service deliveryWhy JoinWork within a collaborative and supportive operations teamOpportunity to progress into a longer-term position based on performanceGain exposure to large-scale service operations in a national technology environment
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Service Desk Coordinator
5 days ago
Reading, United Kingdom Holistx Full timeScheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6-month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum (depending on experience) Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00 Rota :...
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Service Desk Coordinator
1 day ago
Reading, United Kingdom Holistx Full time🚀 Founder of Holistx | Helping High‑Growth AI and Tech Businesses Secure High‑Performing Engineering Talent Scheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6‑month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum...
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Service Desk Coordinator
3 days ago
Reading, United Kingdom Holistx Full timeScheduling Support / Service Desk CoordinatorLocation: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract: 6-month Fixed Term (potential for extension or permanent role)Salary: £26,000 – £28,000 per annum (depending on experience)Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00Rota:...
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Service Desk Coordinator
2 days ago
Reading, United Kingdom Black Box Full time**Black Box is looking for a Service Desk Coordinator professional to join our Reading Office,UK !!! The objective of the Service Desk Coordinator role is to successfully manage a number of small projects at one time, ensuring that customer expectations are met. **Responsibilities** - Coordinate the activities required from the initial scoping to the...
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Service Desk Coordinator
1 week ago
Reading, Reading, United Kingdom Holistx Full time £26,000 - £28,000 per yearScheduling Support / Service Desk CoordinatorLocation:(commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract:6-month Fixed Term (potential for extension or permanent role)Salary:£26,000 – £28,000 per annum (depending on experience)Shift Patterns:Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00Rota:...
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Service Desk Coordinator
3 days ago
Reading, Berkshire, United Kingdom Holistx Full timeScheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6-month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum (depending on experience) Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00 Rota:...
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Service Desk Coordinator
3 days ago
Reading, Berkshire, United Kingdom Holistx Full timeScheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6-month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum (depending on experience) Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00 Rota :...
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Service Desk Scheduler
1 day ago
Reading, United Kingdom Holistx Full timeA technology services provider in Reading is seeking a Scheduling Support / Service Desk Coordinator to manage service tickets and coordinate engineers' schedules. This role involves using ServiceNow to ensure efficient operations for a growing team. Applicants should have experience in service desk or scheduling environments, strong organizational skills,...
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Service Desk Scheduler
2 weeks ago
Reading RG LT, United Kingdom Holistx Full time £24,000 - £28,000 per yearScheduling Support / Service Desk CoordinatorLocation: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract: 6-month Fixed Term (potential for extension or permanent role)Salary: £26,000 – £28,000 per annum (depending on experience)Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00About the...
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Service Desk Analyst
3 days ago
Reading, United Kingdom Proactive Appointments Full time** Service Desk Analyst Our client is urgently looking for a Service Desk Analyst to join their team based near Reading, on a permanent basis. You will work a hybrid working model, with 4 days required on-site per week. You will be rewarded with a good salary as well as a brilliant benefits package including annual leave, pension scheme, 1 day WFH each...
