Service Desk Analyst

Job advert Role**:Junior Service Desk Analyst** Location**:Reading - Onsite** Salary**:£20,000 - £26,000 + Benefits** An exciting client of mine who are based in Reading are looking to hire a Junior Service Desk Analyst to become a key part of the team and enable the organisation to complete exciting projects and improve the Service Desk as it continues...

Job DescriptionAs IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology...

Role OverviewWe have an exciting opportunity for a Service Desk Analyst to join our Managed Services team. The successful applicant will play a key role in our Service Desk team, resolving incidents and service requests while providing outstanding technical support and delivery of services to our clients.Our services incorporate (but are not limited to) the...

To identify and track training requirements, design, develop and co-ordinate training plans and to deliver core training for all new and existing staff to ensure that all members of the Global Service Desk teams are trained sufficiently for their role, and any training gaps are identified and remediated. Undertake all Global Service Desk Analyst duties as...

**Advert for Service Desk Analyst Role - Grade A** **This is a 6-month fixed term contract, which would be paid £200 per night.** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and...

**Advert for Service Desk Analyst Role - Grade A** **This is a 6-month fixed term contract, which would be paid £200 per night.** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

JD for the role:Essential Duties and ResponsibilitiesWork as part of the Shift system on the IT Service DeskReceives and handles requests for service, following agreed procedures.1st line support: troubleshooting of IT related problemsPromptly allocates calls as appropriate.Logs incidents and service requests and maintains relevant records:Identifies and...

Cloud Service Desk Specialist - NO SPONSORSHIP AVAILABLE Our client, a leading technology organisation is seeking an experienced Service Desk (Cloud) Specialist to join its onsite support team. Responsibilities Provide 2nd/3rd line support via telephone and email Troubleshoot incidents and manage full ticket lifecycle Escalate complex issues to third-party...