Service Desk Specialist

Cloud Service Desk Specialist - NO SPONSORSHIP AVAILABLEOur client, a leading technology organisation is seeking an experienced Service Desk (Cloud) Specialist to join its onsite support team.ResponsibilitiesProvide 2nd/3rd line support via telephone and emailTroubleshoot incidents and manage full ticket lifecycleEscalate complex issues to third-party...

Join to apply for the Cloud Service Desk Specialist role at Westcoast LimitedJoin to apply for the Cloud Service Desk Specialist role at Westcoast LimitedGet AI-powered advice on this job and more exclusive features.The Cloud Service desk is the first point of contact for all support requests from channel partners and Managed Services customers, including...

The post holder will effectively operate the Service Desk and progress the service requests for Royal Berkshire Foundation Trust (RBFT) Estates Department. The post holder will monitor the service provider performance through KPIs and SLAs. The post holder will be working to procedures, processes and standards set by the Service Desk and Building Manager and...

Service Desk Analyst Join to apply for the Service Desk Analyst role at R3vamp. About the Role We are working with a rapidly growing organisation based in Reading who are looking for an experienced and customer-focused Cloud Service Desk Specialist to join their established technical support team. This role is the first point of contact for all cloud and...

JD for the role:Essential Duties and ResponsibilitiesWork as part of the Shift system on the IT Service DeskReceives and handles requests for service, following agreed procedures.1st line support: troubleshooting of IT related problemsPromptly allocates calls as appropriate.Logs incidents and service requests and maintains relevant records:Identifies and...

** Service Desk Analyst Our client is urgently looking for a Service Desk Analyst to join their team based near Reading, on a permanent basis. You will work a hybrid working model, with 4 days required on-site per week. You will be rewarded with a good salary as well as a brilliant benefits package including annual leave, pension scheme, 1 day WFH each...

Role OverviewWe have an exciting opportunity for a Service Desk Analyst to join our Managed Services team. The successful applicant will play a key role in our Service Desk team, resolving incidents and service requests while providing outstanding technical support and delivery of services to our clients.Our services incorporate (but are not limited to) the...

The Cloud Service desk is the first point of contact for all support requests from channel partners and Managed Services customers, including Office365 and Cloud products/services. The team provides incident break/fix and guidance on M365 products (i.e. Email, Office, SharePoint, OneDrive etc), Azure and Business Applications. Service requests are raised and...

**Service Desk Analyst** **Job type**: Permanent **Location**: Reading **Salary**:Up to £31,000 **Workplace type**: Office Based Our client is an established software company and they're looking to add a Service Desk Analyst to their team on a permanent basis in Reading. **Primary Responsibilities**: - Deployment and recovery of desktops and laptops...

A technology services provider in Reading is seeking a Scheduling Support / Service Desk Coordinator to manage service tickets and coordinate engineers' schedules. This role involves using ServiceNow to ensure efficient operations for a growing team. Applicants should have experience in service desk or scheduling environments, strong organizational skills,...