Service Desk Specialist

Role OverviewWe have an exciting opportunity for a Service Desk Analyst to join our Managed Services team. The successful applicant will play a key role in our Service Desk team, resolving incidents and service requests while providing outstanding technical support and delivery of services to our clients.Our services incorporate (but are not limited to) the...

The Cloud Service desk is the first point of contact for all support requests from channel partners and Managed Services customers, including Office365 and Cloud products/services. The team provides incident break/fix and guidance on M365 products (i.e. Email, Office, SharePoint, OneDrive etc), Azure and Business Applications. Service requests are raised and...

Role OverviewWe have an exciting opportunity for a Senior Service Desk Analyst to join our Managed Services team. The successful applicant will play a key role in our Service Desk team, taking ownership of complex issues, providing outstanding technical support and delivery of services to our clients.Our services incorporate (but are not limited to) the...

Service Desk EngineerLocation: Reading (Onsite)Shift pattern:Monday to Friday (8 hour shifts between between 7am and 7pm)KEY ACCOUNTABILITIES / ROLE PURPOSEThis position is the first point of contact for users experiencing technical issues, providing timely and effective resolutions. The role encompasses a broad range of responsibilities, including...

Scheduling Support / Service Desk CoordinatorLocation:(commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract:6-month Fixed Term (potential for extension or permanent role)Salary:£26,000 – £28,000 per annum (depending on experience)Shift Patterns:Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00Rota:...

Job description:Here at Westcoast, we are responsible for distributing some of the best-known global IT brands to resellers, retailers, and other organisations in UK and beyond. We're an innovative business which thrives on teamwork and the potential of our people. Join us and turn your passion into a rewarding careerWhat is the role?This is a full time role...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

Customer Service Advisor Location: Reading, RG2 0NHEmployment Type: Full-time, Office-basedWorking Hours: Monday – Friday, 8:00 AM – 4:30 PMSalary: £27,000 - £30,000 per annum + bonusesBenefits: 21 days holiday + bank holidays, modern sit-stand desks, newly refurbished offices, and career progression in a growing business.About the CompanyA...

Reports to: Service Manager, Network Operations CentreLocation: Maidenhead, office-based, with field work hrs/week, permanent appointment.Role Summary:Our network operations centre (NOC) is a centralised location where our staff provide supervision 24 hours a day to help monitor and manage our customers' infrastructure. Our Support Engineers resolve issues,...

*Brief DescriptionField Services Engineer, North*ESP Global Services are currently recruiting a Field Services Engineer to join our team in the North of the UK. We are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. Working as the Field Services Engineer you will represent ESP in providing 1st...