Workforce Management Administrator

**About The Role**: Providing a high quality administrative and support service, the Workforce Management Administrator will support the ongoing implementation of a new time and attendance tool.

You will effectively manage the utilisation of the tool within a group of Homes to ensure effective roster management, validate how effectively the tool is being utilised and work closely with Homes, providing tailored support, to ensure they are self-sufficient.

You will ensure information is accurate and consistent across a number of different systems and the accurate and timely processing of HR information. You will communicate all findings in a timely manner and escalate complex queries and findings.

Developing strong working relationships with key stakeholders, you will promote a strong service delivery ethos by ensuring that all requests are handled accurately, any chases are completed within a timely manner and that the customer is kept informed of progress.

**About The Company**:
HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 300 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

**What HC-One offer**

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

- Award-winning learning and development
- 25 days annual leave
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
- Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

**About You**:
You will have a good general level of education including GCSE (or equivalent) Mathematics and English. A confident communicator, you will have excellent verbal and written communication and listening skills.

With previous administrative experience, including maintaining systems, in a busy people focussed environment, you will have excellent IT skills, concise and accurate record keeping skills and be able to interpret information and report back.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.