Technical Services Administrator

**Overview**

Carrying out administration and registrar functionality for our Irish clients and supporting our colleges at Link Registrars Limited. Responsible for delivering and supporting key internal technical and control services for our Irish clients. Working with the systems that are intrinsic to our business including Euroclear Bank.

**Key Accountabilities and Main Responsibilities**
- Perform required daily tasks in relation to and in conjunction with Euroclear Bank
- Use internal software to monitor, input and settle transactions including stock deposits, stock withdrawals and registering electronic transfer of title
- Provide regular and meaningful updates to External Clients and Internal Stakeholders
- Develop and maintain a relationship with the system provider (Euroclear)
- Comply with key controls, procedures and processes, seeking improvements where possible
- Assist with the control of user accesses and with the testing for new internal software
- Produce statistics to senior management and highlight areas of concern
- Keep informed and up to date of key business and legislation changes to enable you to deal with internal/external queries
- Ensure all communications for the business are completed quickly and any discrepancies dealt with in a timely manner and in line with documented procedures.
- Assist in the preparation and submission for the end of day reconciliations
- Investigate and resolve any reconciliation issues, liaising with areas concerned and reporting any issues to management.
- Ensure working relationships are built and maintained internally and externally.
- Ensure full compliance with internal and external procedures
- Ensure all complaints received are handled appropriately
- Ensure any incidents or breaches are reported in accordance with procedures.
- Support and assist other team members during busy periods / holidays/ absence
- Assist and deal with any ad-hoc duties within the department.
- Ensure any issues/queries are escalated to your line manager.

**Experience & Personal Attributes**
- Excellent communication skills
- Ability to use Microsoft Office programmes
- Proactive and solution focused
- Working to strict deadlines and targets
- Proactive Attitude
- Ability to work on own initiative but also work well as part of a team
- Attention to detail
- Capable of prioritising work and time management
- Flexibility

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases, and provide insights through predictive analytics.

By focussing on product and service innovation, our Technology division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.