technical services administrator

3 days ago


Leeds LS DD, United Kingdom A&E Appliances Full time

Job Summary

ABOUT US

We are an established and ever growing White Goods Company and are looking for a Technical Service Administrator to work from our Leeds based unit. At certain times of year, this role can be extremely busy, so the ideal candidate will have the ability to work in a fast paced manner, showing attention to detail. Having excellent organisational skills and the ability to multi-task is a must

You will be the only point of contact in the office so must be able to work autonomously. You will take control of booking in the Engineer's jobs and managing their diaries, through to ordering and maintaining an organised system for parts. You will carry out regular stock checks after supplier deliveries and keep the company database up to date in real time.

You will have the ability to build and maintain a good working relationship with our client base, which consists of private customers, letting agencies, suppliers and manufacturers

The main duties will include:

All aspects of administration:

  • Answering all office phone calls as the sole point of contact
  • Dealing with new works orders over email
  • Liaising with customers and tenants to book engineer appointments
  • Sourcing parts for jobs based on the engineer's reports
  • Generating client quotations based on the engineer's reports
  • Dealing with any enquiries received via email
  • Managing intake of stock, deliveries and the returns of faulty appliances
  • Keeping the in-house database up to date at all times
  • Processing invoices
  • Being responsible for managing our field based engineer's diaries.
  • Taking payments over the phone
  • Required Skills:
  • Ability to effectively communicate with Customers and Contractors alike
  • Administration/Customer Service experience – preferably in a similar (or service) industry
  • Hours of work:
  • 8am - 5.30am

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Customer service: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person



  • Leeds, United Kingdom LINK GROUP Full time

    **Technical Services Administrator** **Leeds** **Monday - Friday** **£ competitive + benefits** **Are you looking to develop your career as a Technical Services Administrator?** As a **Technical Services Administrator** you will provide assistance in the co-ordination, production and delivery of shareholder register analyses. Arranging for the issuance of...

  • Technical Specialist

    2 weeks ago


    Leeds LS, United Kingdom Falx Full time £30,000 - £35,000 per year

    Title: Technical Specialist | Infrastructure Focused Service Desk AnalystLocation: Leeds (Office Based)Company: Falx GroupFalx Group is looking for a technically proficient, Infrastructure Focused Service Desk Analyst to join our growing team in Leeds. This role is the primary technical escalation point for complex IT incidents and service requests and is a...


  • Leeds LS, United Kingdom Property Services Full time

    Administrative Assistant – TemporaryLocation: Leeds City CentrePay Rate: £12.60 per hourHours: 35 hours per week, Monday to Friday (9am – 5pm, with some flexibility)Contract: Temporary (4 to 6 weeks)About the Role:Our client, based in Leeds City Centre, is seeking an experienced Administrative Assistant to provide short-term support for an initial...

  • Technical Specialist

    2 weeks ago


    Leeds LS, United Kingdom Falx Full time £30,000 - £35,000 per year

    Title: Technical Specialist | Security Focused Service Desk AnalystLocation: Leeds (Office Based)Company: Falx GroupFalx Group is looking for a motivated and Security Focused Service Desk Analyst to join our team in Leeds. We are committed to a security-first culture, and this role is the key operational bridge between 1st Line resolution and specialist 3rd...


  • Leeds LS, United Kingdom Property Services Full time £24,000 - £40,000 per year

    Finance Administrator | £24,000 DOE | Full-TimeAre you organised, detail-driven, and ready to grow your career in finance? Join a thriving property business known across the North of England for its professionalism and friendly team culture.The Role:You'll support day-to-day finance and office operations, working closely with the Finance Director. From...


  • Leeds, United Kingdom Link Group Full time

    **Overview** Carrying out administration and registrar functionality for our Irish clients and supporting our colleges at Link Registrars Limited. Responsible for delivering and supporting key internal technical and control services for our Irish clients. Working with the systems that are intrinsic to our business including Euroclear Bank. **Key...


  • Leeds, United Kingdom Technical Prospects Full time

    **Sales Support Administrator** £21,000 Basic Salary - Hybrid/Leeds City Centre Our client is a global software business with established UK, International and Worldwide offices. Currently recruiting a Sales Support Administrator at their Head Office in Central Leeds. This is a full-time, permanent, hybrid position working 3 days homebased/ 2 days office...


  • Leeds, United Kingdom Stephenson Full time

    **About The Role** You will work in collaboration with the other Technical team members, to provide an effective administrative support service, facilitating the overall team in providing excellent technical service, to both our internal & external customers. **About You** You are flexible with the desire and ability to identify and drive continuous...


  • Leeds, United Kingdom Claranet Full time

    **Vacancy Name** Technical Administrator **Req Number** VN190 **Employment Type** Full-Time **Location** Leeds/Hybrid **Position Summary** **About Claranet** At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their...


  • Leeds, United Kingdom A&E Appliances Ltd Full time

    **Job Summary** **ABOUT US** **The main duties will include**: All aspects of administration including: - Calling Customers to book in appointments - Dealing with Insurance Companies, manufacturers and warranty work - Managing intake of stock, deliveries and returns - Keeping the in-house database up to date - Processing invoices and generating quotations...