School Office Administration Apprentice

1 week ago

Spennymoor, United Kingdom Whitworth Park Academy Full time

To be based in the main school office located at reception.
- To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and pupils.
- To provide a professional image when greeting visitors and other stakeholders.
- To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required.
- To ensure visitor signing in procedures are followed correctly, including safeguarding checks.
- To assist in the coordination and administration of parents’ evenings, options evenings and any other events similar in nature. This includes, but is not limited to, sending letters, text messages, creating registers for parents to sign in, setting up for the event, providing refreshments and covering events outside of the school hours.
- To open, sort and distribute incoming mail and also deal with all outgoing mail, including taking deliveries to the post office as required.
- To co-ordinate data collection sheets as required, ensuring a smooth process is adopted of sending forms home to parents, monitoring returns and updating information in SIMS to ensure an accurate record is kept at all times.
- To support with reprographic requests and ensure a timely completion and process is followed.
- To be responsible for ensuring visitors are met at the main reception door and safely evacuated to their designated point in the event of a fire and liaise with the Fire Marshalls to update registers.
- To process and update free school meal/ pupil premium data.
- To assist with pupil admissions and pupil transfers, including curriculum allocation, CTF files and hardcopy files.
- To provide efficient clerical support in relation to, but not limited to, sending letters and texts to parents/carers.

The above list of duties and responsibilities are not an exhaustive definition of all tasks associated with the post.

**Person Specification**

Essential qualifications

English and maths (grade 9-4 / A*-C / Level 2)

**Skills**:

- Communication skills
- IT skills
- Organisation skills
- Team working
- Caring and supportive
- Enthusiasm and self-confidence
- Able to work flexibly

Other requirements
- Role is term time only.

**Job Type**: Apprenticeship

Pay: From £279.35 per week

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 11/03/2025
Reference ID: 1454
Expected start date: 01/04/2025

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