Assistant Administrative Officer

**Job title**: Assistant Administration Officer

**Salary**:£23,151.48 - £23,892.96

**Hours**: 37 hrs

**Contract**: Permanent full time

**Location**:Merrion House

As an Assistant Administration Officer you’ll thrive on working in an administrative role within the Highways Business Support Unit. You will:

- Be able to communicate with people at all levels within the organisation.
- Organise and prioritise workloads.
- Complete forms and documentation accurately.

It’s not about what you can do, it’s all of us doing the best we can working for Leeds City Council.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

**About you**

As an Assistant Administration Officer, you will bring to the role:

- An ability to work with and within multiple teams and contribute to development with suggestions for new ways of working. (A/I)
- An ability to work on your own and use your initiative to adhere to timescales and deadlines. (A/I)
- Good numeracy and literacy skills and the ability to deal with complex tasks with support. (A/I)
- An understanding of the importance of providing excellent customer services and experience of dealing positively with challenging situations. (A/I)
- Be comfortable minuting meetings at all levels across the service, with good recording skills and a strong attention to detail. (A/I)

**About the role**

This role is working in the Highways Business Support Unit at Merrion House which is responsible for the provision of administrative and clerical support to the wider Highways Service. You will be part of a small team responsible for managing incoming enquiries from the public and Elected Members through effective acknowledgement and allocation to the relevant department for a response. In addition, administrative and recording skills will be essential in this role with an ability to minute meetings and carry out general administrative tasks. Initially, you will be based at Merrion House full time, with a view to introduce flexible home working once you have completed all necessary training and become embedded in the role.

**What we offer you**

We take pride in offering the best employee experience, with benefits including:

- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further

**How to apply**

Please upload your CV and complete a personal statement of no more than 500 words

**We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.**

**We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is ranked 70 on the Stonewall Equality Index 2023. We are also an age-friendly employer, a Mindful Employer, and a Disability Confident Leader.**

**This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.**

**Job Purpose**:
This role is working in the Highways Depot Technical Support team which is responsible for the provision of administrative and clerical support to 3 Highways Depots (Seacroft, Pottery Fields, Henshaw) including payroll documentation for highways operatives, goods ordering and administration of the requirements of the Traffic Management Act. You will be part of a small team responsible for monitoring of the administrative and clerical functions relating to Highways depots activities; deal with telephone enquiries, producing daily reports, maintaining and updating computer records and files.

Our staff use a range of computer programmes and systems to support services which include those working with teams based across the council in a number of different administration roles.

**Responsibilities for Grade**:

- Working with high levels of accuracy for tasks such as checking documents, recording numerical and alphabetical information.
- Identify problems and areas for improvement and offer solutions.
- Work unsupervised, using your initiative to adhere to time scales and deadlines and manage your own workload.
- Carry out administrative duties such as filing, scanning, cash handling, photocopying, mail handling, diary management and arranging meetings.
- Ability to collate data and use it to produce reports.
- Knowledge and experience of adhering to procedures and legislation relating to confidential information.
- Work flexibly and move