Business Support Officer

1 day ago


Winsford, United Kingdom iWork Recruitment Limited Full time

Contract to start on 03-03-25 until 30-05-25 with a possible extension.

**Job Purpose**:
The post holder will provide a flexible and responsive business and administrative support service within the Youth Justice Services (YJS).

**Responsibilities**

Provide a variety of clerical and administrative support for the service, including typing a range of documents, loading information on to the case management system, telephone calls, rotas, arranging meetings, photocopying etc.

Work flexibly to ensure that all essential clerical administrative tasks of the service are carried out effectively and within required deadlines.

Carry out all duties with due regard to confidentiality and data protection regulations.

Deliver high standard minutes in relation to complex, sensitive and emotionally demanding meetings.

Produce the documentation within agreed timescales.

Respond to non-routine and more complex enquiries from members of staff, service users, other professionals and agencies using discretion in forming responses so that advice on the area of work dealt with by the service is consistently given.

Support the Business Administration Manager and the wider management team in the production of reports and other documents concerning the children we work with and related issues for the Service, Youth Justice Board and other agencies.

Ensure that any case management systems connected with the work of the service are properly operated, problem areas identified and suggestions for improvement made so as to facilitate accurate case recording.

Develop and process a specified area of work, referring particularly sensitive or complex problems to more senior staff so that the overall work of the team is dealt with efficiently and within agreed timescales.

Prepare draft reports for management connected with the work of the team, attend meetings to represent the team, prepare agendas and minutes so that proper and accurate records are maintained and follow up action is taken and monitored.

Assist the Administration Team Manager with training of staff so as to ensure that the work of the service is progressed according to agreed timescales and within defined procedures.

5262373-02-25

Pay: £13.05 per hour

Work Location: In person

Reference ID: 5262373-02-25



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