Office Administrator
5 days ago
Job Purpose:
Reporting to the Office Manager, the Office Administrator will provide exceptional assistance to both Customers and our own employees.
The role will also grow into providing administrative support across other areas of the business including general office administration duties as and when required to cover in times of absence.
Role & Responsibilities (Primary):
Provide support to the Operators ensuring they have the correct job information, equipment, and parts etc and act as a point of liaison between them, and the customer.
- Tracking work completion and the return of worksheets from Operators, to supply full and accurate invoicing information for the Accounts team.
- Creating report analysis
- Providing exceptional customer service and building strong relationships with key contacts to retain existing and new business
- Printing, scanning, and filing
- Managing documents and resources on local drives
- Taking Payments over the phone
- Assist the Financial Controller
Longer Term Responsibilities:
- Provide Office Manager cover (as required)
- Labour Controller
- Fleet Management
- Booking of accommodation
- Maintaining and ordering office stationery
- Ordering uniforms for the engineers
- Excellent attention to detail and accuracy
- Outstanding Customer Service
- Ability to prioritise tasks and work under pressure
- Calm, resilient and flexible with experience in a fast-paced environment
- A high level of people skills, including verbal and written communication, as well as the ability to communicate and present information at all levels
- Excellent organisation and time management skills
- Accounts Experience (preferred)
- Able to maintain confidentiality and act with discretion and integrity
- Proficient in Microsoft Office including Excel/Word
- Strong IT skills
- Minimum of 2 years’ experience in a general administration role
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£21,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free parking
Schedule:
- Monday to Friday
Work Location: One location
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