Administration Assistant

1 week ago

Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

We are looking for an Administration Assistant to join our team in Maidstone Older Adult Community Mental Health Services. Our Service is busy and our clinical teams rely on our administration team to provide an efficient, effective service to support them in delivering the very best care to our patients.

Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.

With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:

- Covering reception and greeting patients
- Daily opening of post, date stamping and despatch
- Data entry eg inputting of information such as new referrals and updating of progress notes, results of tests or questionnaires or onto personal budget sheets
- Checks relevant systems eg RiO for clinic appointment lists
- Liaising with other internal departments
- Photocopying
- Preparation of variety of documents and correspondence from tape, digital dictation or notes
- Printing information in spreadsheet or report format as required
- Likely to process confidential information
- Laminating of posters or reports and binding as appropriate
- Booking of appointments and, with appropriate supervision from the Administrators
- Arranging meetings and events
- Diary management
- Ordering of stationery and other supplies

This is a full time role, worked Mon-Fri 9-5. The role is based in Bay Tree House, Maidstone.

Please see Job Description for full details.

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