1st Line Support

**Role: 1st Line Support Helpdesk** **£20,000 - £22,000** My client is a medium sized college based in Brighton, in this role you will be the face of the IT department supporting users (mixture of staff and students). This role is office based, so you will need to be in a commutable distance. Preferably we are looking for someone who has previous...

Reporting to the IT Manager, you will be resolving 1st line incidents and work requests driving a first‑time fix ethos as well as escalating tickets to senior staff or third‑party providers. You will be responsible for answering incoming requests for support and either resolving the problem quickly or handing the request to the right ownership.1st Line...

1st Line IT Support Engineer - Brighton - £27,000 - Hybrid working! **Role**: 1st Line IT Support Engineer **Areas**: Brighton **Salary**: £25,000 - £27,000 - Hybrid working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Brighton. This is a...

**1st Line IT Support Technician** **Brighton** **Permanent** **Hybrid Working (2 Days In/3 Days Home)** **Up to £22,000** Gerrard White are working with a leading Occupation Health provider who are looking for a 1st Line Technician to join their Service Desk team. You will be dealing with inbound helpdesk requests, working with internal and external users...

**1st Line Helpdesk Support Engineer** **Location**: Brighton, East Sussex (Currently a mix of office and remote working) **Job Type**: Full Time, Permanent **Salary**: £22,000-£28,000 per annum, based on experience **Benefits**: Healthcare, pension, local discounts, and 22 days (rising to 25 days) annual leave plus bank holidays **About you**:Are you...

**Job Title: 1st Line Technical Consultant** **Location: Brighton, East Sussex** Our client is one of the South's premier providers of IT services and solutions to customers ranging from small businesses to multinationals. Their experienced team of sales and technical consultants have the passion, drive and knowledge to deliver cutting edge technology...

Good 1st and 2nd line support analyst required to join a creative educational business offering good career development and great working environment. Based in Brighton city centre, within easy reach of the mainline train station, you will be the on-site point of contact for technical issues and will work collaboratively as part of a wider IT team that are...

**Employer description:** Our aim at Hero IT Support is to build a company that is a challenging, rewarding and fun place to work. Where people come first, and every member of the team is committed to a common purpose. We welcome people who are comfortable introducing new practicesor process improvements to our workflow and do everything we can to...

Training will be provided for you to get familiar with the products and to gain a better understanding of VAT (how it works). We are a fast-growing entity of Avalara so busy, busy but always try to make it fun, fun. Job Duties - Handle inbound support requests from internal/external customers via our ticketing system - Gain and demonstrate a deep technical...

Job Description**Fantastic opportunity salary up to £40K! ** We are working with a well-established IT company in the Brighton area who are looking to appoint an experienced 3rd Line Support Engineer to oversee their team. As a 3rd line Support Engineer you will be responsible for overseeing the team of desktop support engineers, analysing and...