People Administrator

**_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status._**

**About Us**

**About the role - 6 Month Contract**

We are looking for a People Administrator to join the Logistics People Operations team.

You will provide an outstanding service to a variety of key functions across Ocado Logistics, Ocado Group, People Partners and Talent Acquisition.

If you are passionate about expanding your knowledge of generalist HR, comfortable with preparing data, utilising excel or google sheets and have experience of working in an HR Shared Service Team, please read on and apply

We do offer Hybrid working with the provision you are able to work from Trident Place, 2 days per week.

**What will you be doing?**
- Working as part of a large HR Shared Service Team to drive the resolution of all day to day queries across multiple functions, locations for a population of over 16,000 employees.
- Manage high volume of queries received via our ticketing system and LiveChat systems.
- Ensure that process and resolution to queries are completed within the agreed SLAs.
- When necessary escalate complex issues or queries to the Line Manager
- Management of the HR Systems ensuring data is up to date and accurate.
- Manage administration tasks for starters, leavers and Internal changes, preparing letters, contractual documents and instructions to payroll.
- Process daily AWOL and Absence Reports and managing stage invite letters, appeal letters and terminations.
- Process all ER related invites and outcomes including appeal meetings.
- Accountable for monitoring Visa expiry, FTC’s and secondment end dates and liaising with the relevant People team where appropriate.
- Be accountable for preparing data on excel or google sheets for the monthly and weekly payroll reports in-line with payroll deadlines.
- Manage all electronic and hard copy personnel files, ensuring compliance with Data Protection and GDPR regulations
- Accountable for issuing ad hoc letters, visa, reference letters and certificate of employment.

**About you...**
- Have a strong HR/ People administrative experience within an HR Shared Service team.
- Possess strong excel or google skills and comfortable preparing data.
- Keen attention to detail with a high level of accuracy.
- Experience in handling multiple requests from internal and external parties.
- Possess excellent verbal and written communication skills.
- Be able to multitask and work in a busy and pressurised environment
- Have the ability to organise workload to meet tight deadlines.

**What we offer you**

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days ‘working from anywhere in the world’ policy
- Wellbeing support through Apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Sharesave and Buy as You Earn share schemes
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)