People Administrator

**_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status._**

**Why Ocado?**

We've got you covered Embark on a journey of well-being and fulfilment at Ocado Logistics We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role - 6 Month Contract**

We are looking for a People Administrator to join the Logistics People Operations team. You will provide an outstanding service to a variety of key functions across Ocado Logistics, Ocado Group, People Partners and Talent Acquisition. If you are passionate about expanding your knowledge of generalist HR, comfortable with preparing data, utilising excel or google sheets and have experience of working in an HR Shared Service Team, please read on and apply We do offer Hybrid working with the provision you are able to work from Trident Place, 2 days per week.

**You will be**:
- Working as part of a large HR Shared Service Team to drive the resolution of all day to day queries across multiple functions, locations for a population of over 16,000 employees.- Manage high volume of queries received via our ticketing system and LiveChat systems.- Ensure that process and resolution to queries are completed within the agreed SLAs.- When necessary escalate complex issues or queries to the Line Manager- Management of the HR Systems ensuring data is up to date and accurate.- Manage administration tasks for starters, leavers and Internal changes, preparing letters, contractual documents and instructions to payroll.- Process daily AWOL and Absence Reports and managing stage invite letters, appeal letters and terminations.- Process all ER related invites and outcomes including appeal meetings.- Accountable for monitoring Visa expiry, FTC’s and secondment end dates and liaising with the relevant People team where appropriate.- Be accountable for preparing data on excel or google sheets for the monthly and weekly payroll reports in-line with payroll deadlines.- Manage all electronic and hard copy personnel files, ensuring compliance with Data Protection and GDPR regulations- Accountable for issuing ad hoc letters, visa, reference letters and certificate of employment.

**About you**:
- Have a strong HR/ People administrative experience within an HR Shared Service team.- Possess strong excel or google skills and comfortable preparing data.- Keen attention to detail with a high level of accuracy.- Experience in handling multiple requests from internal and external parties.- Possess excellent verbal and written communication skills.- Be able to multitask and work in a busy and pressurised environment- Have the ability to organise workload to meet tight deadlines.**What we offer you**:
An award winning recognition scheme: We celebrate our people and appreciate the incredible work they do each day. We genuinely care about your well-being, and that's why we have curated a comprehensive range of employee benefits just for you. We continuously review and update our offerings to ensure that we provide the right support to our valued employees. Here's a glimpse of the wealth of benefits we provide:
- Flexible Working: Enjoy the freedom of our 30 days 'working from anywhere in the world' policy, allowing you to achieve a better work-life balance.- Wellbeing Support: Take advantage of our dedicated apps and Employee Assistance Programme, providing you with the necessary resources and support to enhance your overall well-being.- Generous Annual Leave: Start with 25 days of annual leave and watch it grow to 27 days after 5 years of service. Additionally, you have the option to purchase additional holiday time to suit your needs.- Pension Scheme: Plan for a secure future with our Ocado pension scheme, including an option with employer contribution m