Service Administrator

6 days ago


Hatfield, United Kingdom Emerging Futures Full time

**Hours**: 22.5 hours per week
**Location**: Hertfordshire
**Salary**: £14,388 - £15,351 actual salary per annum

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

**About the Role**

As Service Administrator you will provide wide-ranging administrative, financial and system support to staff and volunteers in our local teams to ensure the smooth running of services.

Our team in Hertfordshire provide housing services across the county to those affected by homelessness. You will support the team to submit and monitor housing benefit claims as well as taking responsibility for creating reports for local and national data sets.

You will also work with our national administration team to develop and improve organisation-wide processes and procedures.

**About you**

You will have excellent organisational and IT skills, good interpersonal skills and willingness to work flexibly as part of a team. You will have:

- Excellent organisational and interpersonal skills and a proactive approach to fulfilling your responsibilities and taking the initiative.
- Excellent transferrable skills around accuracy, attention to detail and spotting errors.
- Experience of general office procedures and administrative duties, including finance and petty cash systems.
- Basic mathematical skills.
- Excellent IT skills and experience of using databases and other data management systems.
- Experience of coordinating and managing housing benefit claims and working with local statutory agencies to manage income and financial issues (desirable, not essential).

**What do our staff say about working for us?**

“_My professional development is being addressed all the time. I have had so much training while I have been here.”_
- “We try to create an environment where it’s ok not to be ok. I feel very blessed to be part of this organisation.”_

**Interested?**

**Closing date** 22nd November 2024

**Anticipated interview date is **28th November 2024

**Job Types**: Part-time, Permanent

Pay: £14,388.00-£15,351.00 per year

Expected hours: 22.5 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Work Location: In person



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