Maintenance Helpdesk Coordinator

3 days ago


Bury St Edmunds, United Kingdom cms Full time

**Maintenance Helpdesk Coordinator**

**Temp to Perm**

**Bury St Edmunds, Barton Mills Area**

**Hourly rate up to £11 per hour**

**Monday - Friday 8am - 5pm**

Looking for a **Maintenance Helpdesk Coordinator** to work for a leading Facilities Maintenance company based in Bury St Edmunds on an exciting yet highly sensitive contract within the public sector.

As the**Maintenance Helpdesk Coordinator** you're responsible collecting correct information and giving great customer service, updating systems and monitoring tasks.

Duties for the **Maintenance Helpdesk Coordinator** may include:

- Handling inbound and outbound calls
- Dealing with compliance and contracts
- Dealing with queries and complaints quickly and efficiently
- Dealing with Invoices/ Raising purchase orders
- Preparing and submitting quotations and distributing reports.
- Chase quotes and input timesheets on a weekly basis.
- Ensuring any relevant calls are transferred to the relevant department/team
- Logging jobs and allocating work to engineers
- Logging notes to internal systems

**Please note that a level of clearance would be required if successful.


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